What are the responsibilities and job description for the Customer Service Representative (CSR) position at CMC Electric?
CMC Electric, LLC of Clayton, NC is looking to hire a Customer Service Representative (CSR) for, Saturday shift.
This Customer Service Representative (CSR) position earns a competitive wage of $15-$17 per hour, depending on experience.
ABOUT CMC ELECTRIC, LLC
We have served the electrical needs of residents and businesses in the Triangle area and beyond since 2005. We tackle everything from minor fixes to major renovations and installations. Other electricians may seek to profit by cutting corners or recommending unnecessary services to customers. We won't! We believe that consistent, trustworthy service will continue to build a great reputation and customer goodwill in the long run. We believe in the Golden Rule, to do unto others as we would have done to ourselves. If doing the right thing results in a financial loss, we still do what's right.
We know we can't provide the best electrical work and customer service without the best team. Over the years, we have built an amazing staff of electricians, field workers, and administrative professionals. We're very proud of our people, and we reward them with competitive pay, generous benefits, and positive work culture.
A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE (CSR)
As a Customer Service Representative (CSR), you are the voice of our company as you provide superb customer service to our clients. Your positive, friendly disposition comes through over the phone and in online chats--and is one of the reasons that our clients enjoy doing business with us. You love that you get to interact with people every day and feel good about representing a great local company that treats its customers right!
QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR)
- Customer service experience
- Phone experience
- Basic computer skills
- Enjoy working with people
Industry-specific experience is a plus but not required. Are you team-oriented? Do you have excellent communication and interpersonal skills? Can you solve issues for all kinds of clients with professionalism and patience? Do you enjoy interacting with people on the phone and understand good phone etiquette? Can you manage your time well and prioritize tasks effectively? If so, then you might just be perfect for this Customer Service Representative (CSR) position!
CALL CENTER WORK SCHEDULE
Saturday only
READY TO JOIN OUR CALL CENTER TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this call center job with our electrical company, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 27520
Salary : $15 - $17