CMA Onsite Community Association Manager

Position Purpose

This position is employed by Community Management Associates, Inc. as the managing agent. The On-Site Association Manager receives direction from the Board of Directors for the community assigned to. The job responsibilities listed below are a broad representation of the duties but there may be other duties based on the community assignment.

Major Tasks, Responsibilities and Key Accountabilities:

• Produce monthly manager's report and agenda for the Board meetings. The board packet must be distributed at least 48 hours prior to the Board meeting.
• Work off and manage the monthly Action Item list.
• Handle all owner and resident requests for common element or association services.
• Inspect property for services needed. Prepare work lists and schedule repairs with contractor and or maintenance staff.
• Maintain maintenance work order system and tracking.
• Inspect property for covenant/declaration violations. Prepare and send written notification of violations to homeowners.
• Evaluate work performed by contractors per specified agreements.
• Attend all board of directors' meetings and attend all hearings of the board of directors.
• Code and approve all bills.
• Manage the contractor and visitor check-in book and community room rental forms. Make sure processes are being followed by all staff members.
• Supervise or manage the amenities reservations and move in and outs from the building.
• Maintain on-site association administrative files.
• Coordinate mailings and notice distribution when needed.
• Be knowledgeable about governing documents and board policies and procedures.
• Perform other administrative and management duties as requested by managing agent and/or the board of directors.
• Communicate orally and in writing with owners, residents, volunteer leaders, and contractors.
• Maintain a positive, cordial, business-like relationship with owners, residents and contractors.
• Evaluate contractors work against agreed upon standards.
• Read and report on Association financials. This includes understanding various financial reports such as the balance sheet, income statement, budget and delinquency reports.
• Serve as liaison to the Board of Directors and the Community's Attorney.
• Prepare the draft budget annually.
• Inspect property for maintenance and schedule repairs weekly.
• Work independently with little to no supervision when necessary.
• Work cooperatively and manage association staff members (concierge, tennis pro, maintenance personal, etc.).