What are the responsibilities and job description for the Service Coordinator position at CM Heating?
Are you looking for an awesome place to work? Because we are looking for awesome co-workers. At CM Heating, we strive to provide the best and most fun working environment in the industry. We offer tons of perks, and in return, we ask for one simple thing: be awesome.
Who We Are
We are committed to being the best residential HVAC contractor in Snohomish County. Our team is made up of friendly, goofy, fun-loving professionals who actually enjoy what they do.
We believe business is a table that stands on three legs: The Company, The Coworker, and The Customer. If any of those legs fail, the table falls. That’s why we are seeking friendly, positive winners to help keep our table steady.
The Role
We are looking for a high-energy HVAC Coordinator to join our team. If you have a "firm but kind" demeanor and love a fast-paced environment, you’ll fit right in.
Shift: Tuesday – Saturday | 9:00 AM – 5:00 PM
Experience Required: Previous HVAC coordination or heavy scheduling experience is needed.
Your Daily Mission:
Customer Connection: Handling inbound/outbound calls and following up with customers to ensure satisfaction.
The Puzzle Master: Coordinating installation appointments between customers and our field team.
The Details: Data entry, scanning/uploading documents, and equipment ordering.
The Finish Line: Registering equipment warranties and following through on customer financing.
What You Bring to the Table
The Basics: Strong computer proficiency and a high level of attention to detail.
The Skills: Excellent communication skills and the ability to multitask without losing your positive attitude.
The Mindset: A self-confident, outgoing, and dynamic personality.
The Knowledge: Project management or scheduling experience is preferred. Geographical knowledge of Snohomish County is a huge plus!
Why Join Us?
We encourage you to look us up and see who we are! We love what we do, and we want to find like-minded folks who want to grow with us. If you’re a quick learner who thrives in a challenging environment, we want to meet you.
Ready to join the best team in Snohomish County? Apply today!
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- HVAC: 1 year (Required)
- Dispatching: 1 year (Required)
- Data entry: 1 year (Preferred)
- Customer service: 1 year (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Everett, WA 98203 (Required)
Ability to Relocate:
- Everett, WA 98203: Relocate before starting work (Required)
Work Location: In person
Salary : $25 - $30