What are the responsibilities and job description for the Sales Coordinator position at Clyde S. Walton, Inc.?
Who We Are
Established in 1921, Walton's continues to be the leading provider of home comfort in Montgomery, Bucks, and Lehigh counties. What started as a gas station and car dealership has grown into a strong 100 year-old company specializing in heating oil, propane, and motor fuel deliveries, as well as HVAC, natural gas and propane equipment sales and service. We strive to continue our historic growth by maintaining the most qualified team in the industry and surpassing our customers' expectations.
We’re seeking an organized and motivated Sales Coordinator to join our team! As a Sales Coordinator, you'll play a crucial role in supporting the sales department and ensuring the smooth communication between customers and all company departments. You will assist our sales personnel in scheduling appointments, closing jobs, and ensuring a seamless customer experience from start to finish.
The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment. If you're passionate about delivering exceptional customer service and contributing to a team's success, we'd love to meet you!
What You’ll Be Expected to Do
- Sales Appointment Scheduling: Take and schedule incoming sales appointments to meet customer needs.
- Sales Support: Assist Comfort Consultants in closing sales through phone calls, email correspondence, verbal communication, and office assistance.
- CRM Management: Utilize CRM software to track sales activities, customer interactions, and job progress.
- Customer Communication: Act as a liaison between customers and the company, ensuring clear communication regarding job progress, permits, inspections, and finance documents.
- Job Completion: Bill installations. Apply for extended warranties and rebates, ensuring all necessary documentation is processed.
- Customer Service: Handle customer inquiries, address issues, and ensure any unresolved concerns are directed to the appropriate department for resolution.
Why You’ll Love Working for Us:
As a family owned and operated fourth generation business with a values-oriented culture, we offer a competitive compensation and benefits package including 401K, Medical/Dental insurance, short-term disability, life insurance, and paid time-off. Other perks you’ll enjoy include:
- Education and growth opportunities to talented and ambitious employees
- Company events for employees and their families
- Employee Discount
Qualifications
- Associate's degree (Bachelor's preferred) in business, marketing, or related discipline (experience in lieu of degree will be considered)
- Exceptional customer service skills with ability to plan and organize
- Superior communication skills with the ability to build strong cross-functional relationships, both internally and externally
- Microsoft Office Word, Excel, CRM
Job Type: Full-time
Pay: Up to $1,000.00 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Ability to Relocate:
- Lansdale, PA 19446: Relocate before starting work (Required)
Work Location: In person
Salary : $1,000