Communications Manager (North America)

The Role

This position reports directly to the Global Head of Communications and works closely with the Global Internal Communications Lead, Global External Communications Lead, and the Head of Business Development (North America). The Manager will be responsible for developing and implementing both internal and external communications strategies and plans to support the priorities of the North America region.

The focus of this role will be on creating internal communications that engage employees and partners around both the global and regional priorities of the firm. Additionally, the Senior Manager will manage public relations and social media efforts across the region in alignment with the global public relations strategy and regional business development plans. They will manage and work alongside the North America Communications Coordinator, collaborating with the global communications and regional business development teams to ensure that the region has well-developed, actionable plans. They will also provide advice and support to regional leadership as needed.

The role includes identifying and sharing content and stories that have relevance to both regional and global audiences. They will have high levels of autonomy operating as a key advisor for the North America region.

Key Responsibilities

Working under the direction of the Global Head of Communications to:

• Develop internal communications plans for the North America region that ensure the strategies of each region, and the global firm are communicated, understood and engaged with, and that global campaigns are rolled out in these regions in a consistent way.
• Drive effective use of our internal communications channels – i.e., our global intranet, internal email distribution system, regional intranet pages, and draft communications, newsletters, and script townhalls as appropriate.
• Write copy for senior regional stakeholders – i.e., their internal emails, national and regional newsletters, ad hoc internal corporate communication, and manage their distribution through the appropriate channels.
• Work with our global external communications team to support our public relations plans (with the support of an agency) to enhance the firm's reputation and visibility in the North America region and to meet the business development objectives of the region.
• Manage social media accounts for the regions, creating and curating content that aligns with the firm's brand and communication goals.
• Work closely with other members of the communications team worldwide to source stories and updates on firm news and ensure a joined-up approach to internal communications, change management projects, and campaign support.
• Track and measure progress on objectives.
• Support any other aspect of the communications team's work (whether internal or external) as directed.
  
  

Essential Skills & Experience

• Experience working in communications functions or in communications agencies is required whether in internal or external communications disciplines.
• Demonstrable interest in writing, corporate storytelling, employee engagement, and public relations.
• High degree of professionalism and evidence of successful senior stakeholder exposure.
• Excellent communication skills: ability to write clearly, concisely, and convey key messages is a must.
• Strong organizational and project management skills and the ability to handle multiple priorities within tight timescales while maintaining high standards.
• Team-spirited and collaborative, while being able to take the initiative and work independently.
• Strong interpersonal skills and the ability to work with all levels with confidence, positivity, and diplomacy.
• Positive and energetic with the ability to proactively drive initiatives forward.
• An interest in technology and experience in working with intranet, email marketing software, and social media platforms (or related technologies and systems) is an advantage.
• Proficiency in MS Office, including PowerPoint and Excel. Digital media skills are an advantage.
  
  

Our Values

Our Values Guide The Decisions We Make, Unite Our Efforts, And Strengthen Our Service Delivery—to Our Clients And Each Other. We

• Work as One: We are a globally connected team that acts with a firm-first mindset to achieve collective success.
• Excel with Clients: We aim high, challenge ourselves, and deliver excellence—always keeping our clients at the center of what we do.
• Celebrate Difference: We help one another succeed and believe that our differences drive greater achievement.
• Act Boldly: We pursue new opportunities, take initiative, and learn as we go—knowing that curiosity fuels growth.
  
  

Business Services Competencies

Clyde & Co is committed to providing meaningful personal and professional development opportunities to help our people perform effectively in their roles and achieve their career goals.

Our competency framework supports all aspects of Business Services career development and focuses on the following key areas:

• Technical Excellence
• People and Team
• Client/Stakeholder Relationships
• Service Delivery and Commercial Awareness
• Personal Effectiveness
  
  

When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.

We offer a range of tailored benefits and support, including healthcare, retirement planning and wellbeing initiatives.

Clyde & Co is proud to be an equal opportunities employer. Our core values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity.

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If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.