Senior Sales Associate and Member Relations Specialist

Be a part of the growing boutique fitness industry and join our Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment!

Born in San Diego in 2007, Club Pilates has expanded across the nation, bringing Pilates to hundreds of thousands of people. We serve up over eight million workouts each year to our dedicated members…and we’re just getting started.

Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price.

We believe that Pilates is the path to a fuller, more satisfying physical existence. We believe that being in control of your body helps you to be in control of your life. And best of all, we believe that you can start anytime.

POSITION: Our growing studio in Lititz is looking for a part-time Senior Sales Associate to work with the team and General Manager on new membership sales by contacting potential clients and booking them into free classes, confirming attendance for classes, and partaking in the day to day operations of the studio. The Senior Sales Associate also assists with retaining current members. The right candidate is comfortable contacting leads on the phone and face to face and providing great customer service to existing members.

COMPENSATION & PERKS:

• Part-Time (~20 hours per week)
• Hourly Pay
• Monthly bonuses based on sales and performance
• Free Pilates classes and store discounts
• Opportunities for growth and management positions with other studios in the area

REQUIREMENTS:

• Must have at least 2 years experience in membership based or retail sales
• Planned Work Schedule: Mondays 4pm-9pm; Thursdays 8am-1pm; Fridays 3pm-8pm; Saturdays 8am-1pm
• Fitness and/or health and wellness industry experience preferred
• Able to make speak clearly and confidently to clients and colleagues
• Knowledge and regular use of Social Media i.e., Facebook, Instagram,
• Ability to multi-task and stay organized
• Excellent sales, communication, and customer service skills required
• Sales goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
• Must have proficient computer skills and ability to learn and use the studio software system in alignment with corporate policies
• Ability to stand or sit for up to 8 hours throughout the workday
• Must be able to work under pressure and multi-task

RESPONSIBILITIES:

• Learn and follow the sales process of lead generation, follow up, and close by contacting prospects via phone calls, text messages and emails
• Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
• Present available services to current or prospective members
• Engage with current members on selling retail products and promoting Pilates classes
• Ensure the facilities and equipment are clean and maintained, including daily deep cleanings of the studio
• Other duties as assigned

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k) matching
• Employee discount

Application Question(s):

• What is your experience with fitness and/or membership based sales?
• Are you able to work the following weekly schedule: Mondays 4pm-9pm; Thursdays 9am-1pm; Fridays 3pm-8pm; Saturdays 8am-1pm?

Work Location: In person

Benefits:

Salary : $19 - $21