What are the responsibilities and job description for the Membership Sales Representative (Front Desk) position at Club Pilates?
COMPANY OVERVIEW:
Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community.
Class formats target a wide range of clients’ needs – from young to more senior and beginner to advanced. Club Pilates has already sold 700 territories throughout the United States and Canada. Its 450 instructors provide over 6 million workouts a year to tens of thousands of members. For more information, visit www.clubpilates.com
POSITION:The purpose of the Membership Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Sales Representative also assists with retaining current members. Pilates fitness knowledge or background is preferred but not required. Passion for fitness is a bonus! BONUS OPPORTUNITIES ARE PAID MONTHLY. POSITIONS AVAILABLE AT WALL, HOWELL & TOMS RIVER STUDIO LOCATIONS.
REQUIREMENTS:
- Excellent sales, communication, and customer service skills required
- Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
- Ability to learn and use the Club Ready software system
- Ability to stand or sit for up to 8 hours throughout the workday
- Must be fluent in English and have excellent communication skills via in person, phone and email
- Must be able to work under pressure
- Must have proficient computer skills
RESPONSIBILITIES:
- Execute sales process of lead generation, follow up, and close
- Provide excellent customer service
- Handle customer service issues and membership needs with utmost professionalism
- Maintain a high level of professionalism within the club to members and team members
- Establish relationships with members and prospects targeting individual’s needs
- Emphasize and enforce objectives of the club as a fitness and wellness provider
- Present available services to current or prospective members
- Book prospective members into intro classes to achieve monthly sales goals
- Participate in special events (health fairs, grand openings, grassroots community events) to promote the studio as needed
- Maintain cleanliness of the studio
Job Type: Part-time
Pay: $16.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Benefits:
Employee Discounts, Job Training, Gym MembershipSalary : $16