General Manager

GENERAL MANAGER JOB DESCRIPTION
COMPANY OVERVIEW:

Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community.

Club Pilates is currently established in 38 states and 2 countries. Class formats target a wide range of clients’ needs – from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. Club Pilates has already sold 750 territories throughout the United States and Canada. Its over 2200 instructors provide over 17 million workouts a year to tens of thousands of members. Club Pilates has been recognized in Inc Magazine's Inc. 500 and Inc. 5000 List two years in a row as well as Entrepreneur Magazine's Franchise 500 two years in a row. For more information, visit www.clubpilates.com

POSITION:

The ideal General Manager will help oversee all Studio functionality from Sales to Instructors and report directly to the Regional Manager.

REQUIREMENTS:

• 1 years of retail/service sales or fitness sales experience.
• Confident in generating personal sales and training Sales Reps in sales.
• Excellent people skills and ability to handle customer service issues.
• Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
• Ability to excel in a fast changing, diverse environment.
• Ability to recognize areas of improvement and make changes using good judgement.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients and the general public.
• Proficiency with computers and Studio software.

DUTIES

• Membership sales
• Execute sales process of lead generation, follow up and close
• Implement sales process to schedule prospects into Intro class
• Provide exceptional customer service to all members and prospects
• Lead generation including Grass Roots Marketing, networking and attending special events in the community to promote the Club
• Manage staff schedule in conjunction with Regional Manager
• Supervise Sales Representatives
• Proficiency in ClubReady software
• Independently make decisions related to high level customer service
• Collect outstanding dues
• Maintain cleanliness and organization of the Pilates Studio
• Enforce Club Pilates policies and procedures
• Ensure all forms, administrative supplies, and studio literature is stocked and visible
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio
• Any other duties as assigned

COMPENSATION & BENEFITS:

• This position offers a very competitive hourly rate; based on experience & performance
• Opportunity to bonus every month, based on performance
• Growth potential within the company.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k) matching

Experience:

• Sales Occupations: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $40,000 - $50,000