What are the responsibilities and job description for the Front Desk Sales Associate position at Club Pilates?
Company Description
Club Pilates is dedicated to making Pilates accessible to everyone by offering franchise opportunities that expand access both geographically and financially. As a global leader in group Pilates studios, Club Pilates believes in the transformative power of Pilates for individuals of all ages and fitness levels. With state-of-the-art equipment and a focus on innovation, the brand is dedicated to helping people achieve healthier, fuller lives. With over 600 locations worldwide and recognition as a top franchise, Club Pilates continues to bring high-quality Pilates to the mainstream fitness market. Join a team committed to breaking boundaries and connecting people with the benefits of Pilates.
Role Description
This is a part-time, on-site role located in Milcreek, UT, for a Front Desk Sales Associate. Must be available working weekday afternoons and weekends. The associate will be responsible for delivering exceptional customer service, managing studio bookings, assisting clients with membership inquiries, and providing information on classes and services. Additionally, the role involves maintaining studio cleanliness, completing administrative tasks, and contributing to marketing and sales efforts by promoting memberships and class packages. Positive engagement with customers and being the first point of contact will be key to creating a welcoming atmosphere in the studio.
Qualifications
- Customer service and communication skills, with the ability to provide a welcoming and positive experience for clients
- Sales and marketing skills, including the ability to promote membership packages and meet sales goals
- Organizational and administrative skills to manage bookings, schedules, and studio operations efficiently
- Ability to work effectively in a team and independently in a fast-paced environment
- Basic understanding of fitness or wellness services, with previous experience in the fitness industry preferred
- Availability to work flexible hours, including weekends and evenings
- Comfortable using basic management software and point-of-sale systems
- Comfortable making outgoing phone calls and answering incoming phone calls
- Comfortable sending outgoing text messages and answering incoming text messages
Please apply via this Google form: https://docs.google.com/forms/d/e/1FAIpQLSd50j6NwM_TF27XqpU-VuNpFedBW6u6ZFwW4Nzt8-YeY7YMYg/viewform?usp=sharing&ouid=115409368258599864524
After completing the form, please ensure to send your resume to: millcreekrm@clubpilates.com
and millcreekgmgm@clubpilates.com