What are the responsibilities and job description for the General Manager - Pilates Studio, Charlotte, NC position at Club Pilates - Waxhaw/Indian Land/Steele Creek/Indian Trail?
Pilates Studio General Manager (Pilates Boutique Fitness Studio)
Base Salary $40,000 - $45,000 Commission Performance Bonuses
Top performers earn $50,000 – $60,000 annually
Includes benefits 401k, health, dental, vision
Indian Trail, North Carolina
If you love sales, leadership, and building something you’re proud of—and you want to be rewarded for performance—this role is for you.
About Us
Born in San Diego in 2007, Club Pilates has grown into the largest boutique Pilates brand in the world—serving millions of workouts each year and changing lives through movement.
We stay true to Joseph Pilates’ original Reformer-based method while modernizing the experience with group classes, state-of-the-art equipment, and a powerful community vibe.
We believe Pilates isn’t just a workout—it’s a way to live stronger, longer, and more confidently. And we believe great studios are built by great leaders.
The Role
This is not a desk job and not a “keep the lights on” manager role.
As Studio Manager, you are the CEO of your studio—responsible for sales performance, team leadership, customer experience, and growth across multiple revenue streams.
You’ll lead from the front, coach your team to win, and create a studio culture members rave about.
What You’ll Own
- Drive revenue growth across memberships, retail, private training, and teacher training
- Lead new member acquisition through grassroots marketing, networking, and local partnerships
- Own the sales process—from lead follow-up to Intro classes to closing memberships
- Coach and develop your Sales Representatives to consistently hit goals
- Hire, manage, and support instructors, in partnership with Master Trainers
- Manage scheduling, payroll inputs, and staffing coverage
- Use data to win—ClubReady reports, KPIs, attendance, and revenue tracking
- Deliver exceptional customer service, handling escalations with confidence and care
- Maintain studio standards: cleanliness, organization, retail displays, and brand experience
- Execute local marketing campaigns and community events
- Enforce policies and procedures while building a positive, accountable culture
Who You Are
- 2 years of sales leadership, fitness management, or relevant business experience
- Confident closer who can sell personally and coach others to sell
- Comfortable owning numbers, goals, and accountability
- Able to manage multiple revenue streams and competing priorities
- Strong communicator—in person, on the phone, and via email
- Highly organized, detail-oriented, and data-driven
- Professional, reliable, and trusted with confidential information
- Passionate about fitness, wellness, and people development
- Tech-savvy and comfortable working with studio software and reporting tools
Why This Role Is Different
- Competitive base salary (based on experience)
- Includes health benefits 401k
- Commission on sales
- Performance bonuses tied to results
- Clear growth path within a multi-unit organization
- Work in a positive, high-energy environment where your impact is visible
- Opportunity to build a team, a culture, and a community
Bottom Line
If you’re a motivated leader who loves sales, thrives on ownership, and wants a role where performance actually matters, we want to meet you.
Salary : $40,000 - $45,000