What are the responsibilities and job description for the Front Desk Sales Associate position at Club Pilates Rockridge?
SUMMARY: Club Pilates Rockridge and Club Pilates Alameda is looking for enthusiastic, self-driven Sales Associates to drive new membership sales and lead customer retention strategies. Our ideal candidates will not only maintain and build our membership base but will also represent Club Pilates as the first person to welcome members and prospects into our studios and out in the community.
Must have availability and flexibility to work evenings, weekends and cover for other shifts as needed. Hours vary from 10 - 25 hours per week with opportunity for quick advancement to management positions based on performance and availability. Potential for full-time hours if able to work in our other El Cerrito and Pinole studios.
RESPONSIBILITIES including, but not limited to:
- Must have the ability to shift focus quickly & creatively to ensure sales and retention goals are met.
- Execute sales process of lead generation, follow-up, and close
- Provide excellent customer service to clients in person, on the phone and in email
- Make outbound calls, texts and emails to prospective members daily
- Book quality appointments to achieve monthly sales quota
- Establish a relationship with prospective clients and members to identify individual goals and desired accomplishments
- Present available services and tailored membership options to current or prospective members in a group and individual setting
- Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio
- Assist in monitoring and updating social media sites, staff scheduling, sub requests, errands and studio needs.
- Maintain cleanliness of studio daily
QUALIFICATIONS & SKILLS:
- MUST LOVE TO SELL!!!!
- Excellent sales, communication, and customer service skills required. Fitness experience a plus
- Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
- Exceptional organizational and time management skills
- Strong attention to detail and accuracy to complete daily sales tasks and actively maintain customer database
- Flexible and able to work under pressure while maintaining professional, friendly demeanor in a dynamic, fast-paced environment
- Punctual, reliable, trustworthy and maintains confidentiality
- Proficient computer skills
- Must have flexibility to work evenings and weekends
- Preferable if have the ability to cover shifts in our Alameda and El Cerrito locations as needed
- Must have reliable transportation to/from studio locations
BENEFITS:
- Competitive base hourly rate
- Commission paid on sales & retail
- Employee perks (i.e. discounted membership, retail discounts)
Job Type: Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Opportunities for advancement
Compensation Package:
- Commission pay
Schedule:
- Afternoon shift
- Evening shift
- Every weekend
- Holidays
Experience:
- Sales: 1 year (Preferred)
Ability to Commute:
- Oakland, CA 94609 (Preferred)
Work Location: In person
Salary : $18