QUALITY SUPERVISOR

JOB SUMMARY: The Quality Supervisor is an experienced leader responsible for managing a team of quality inspectors in a fast-paced, quality-driven environment. This role ensures accountability at both the team and individual level while fostering collaboration across departments to maintain and improve overall product and order accuracy to customer specifications. The supervisor balances attention to detail with strong leadership presence, driving continuous improvement, inspection accuracy, and adherence to company standards while working effectively with peers and stakeholders across the organization.

ESSENTIAL FUNCTIONS

• Supervise daily quality inspections to ensure products and orders meet customer specifications and company standards.
• Monitor compliance with quality procedures, safety requirements, and operational policies.
• Coach, mentor, and develop inspectors to drive accountability, skill growth, and engagement.
• Analyze and report on quality metrics, trends, and inspection results to leadership.
• Collaborate with Production, Build, Shipping, and other departments to identify and resolve quality issues.
• Exercise authority to stop production, issue corrective actions, and recommend process improvements when defects are identified.
• Lead problem-solving efforts, driving root cause analysis and corrective action implementation.
• Set and communicate clear team goals, expectations, and performance standards.
• Support company-wide initiatives to improve quality, efficiency, and customer satisfaction.
• Other job duties as assigned.

The salary range for this role is $43,000 to $65,000 per year. This is the lowest to highest salary range we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s particular pay position within this range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

We offer comprehensive package of benefits including; paid time off, medical/dental/vision insurance, 401(k), and life insurance to eligible employees. You can apply for this role through our careers page (or through Paycom directly if you are a current employee).

Club Champion, an equal opportunity employer, is committed to equal opportunity for all employees and applicants. We recruit, hire, train, promote, pay, and administer all personnel actions without regard to race, color, religion, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a persons appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law. We interpret these protected statuses broadly to include both the actual status and also any perceptions and assumptions made regarding these statuses.

EDUCATION AND EXPERIENCE REQUIRED

• Proven ability to manage performance, hold individuals accountable, and track results through KPIs.
• Strong knowledge of quality standards, inspection processes, and quality assurance practices.
• Demonstrated ability to work effectively with individuals at all levels in a collaborative, cross-functional environment.
• 3–5 years of supervisory experience leading quality-focused teams is preferred but not required.
• Associate or bachelor’s degree in quality, Engineering, Business, or related field preferred but not required.

KNOWLEDGE, SKILLS, AND ABILITIES

• Leadership & Coaching – Inspires, motivates, and develops team members.
• Accountability – Holds self and team members responsible for meeting expectations and KPIs.
• Communication & Feedback – Provides clear, constructive, and timely communication.
• KPI Tracking & Analysis – Monitors and interprets quality metrics to drive performance.
• Problem-Solving – Strong analytical skills with the ability to resolve complex quality issues.
• Process Improvement – Identifies and implements changes to enhance efficiency and accuracy.
• Conflict Resolution – Addresses issues directly and constructively.
• Technical Proficiency – ERP systems (NetSuite), Power BI, Excel, and standard MS Office tools (Word, Teams, Outlook).
• Soft Traits – Adaptability, integrity, teamwork, detail orientation, and strong leadership presence.

#INDBS

Salary : $43,000 - $65,000