What are the responsibilities and job description for the Host/Hostess - Seasonal position at Club at Seabrook Island, Inc?
Description
Join the Team at Seabrook Island Club!
Discover where work feels like paradise. At Seabrook Island Club, you’ll be part of a welcoming, team-oriented community surrounded by stunning coastal views, friendly members, and a culture that values growth, teamwork, and a fun work environment. Whether you’re serving guests at our oceanfront restaurants, perfecting greens on the golf course, or supporting operations behind the scenes, every role makes an impact.
We offer competitive pay, great benefits, employee meals, and the chance to work in one of the Lowcountry’s most beautiful private communities. Our employees also are able to use Club amenities including golf, tennis, and horseback riding! Come build your career at Seabrook Island Club!
Experience the difference. Join Seabrook Island Club today!
Position Description: To greet and seat guests and achieve total member and guest satisfaction in line with established standards of service.
Essential Job Functions:
Position Description: To greet and seat guests and achieve total member and guest satisfaction in line with established standards of service. Manage reservations in reservation system and be the friendly face greeting each guest as they arrive. Ability to work weekends as needed.
Essential Job Functions:
- Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making.
- Greet members/guests at the door and seat in the appropriate dining room. Provide menus and notify servers of table, while controlling the flow of guests being seated in multiple dining rooms.
- Take reservations in reservation system, adhering to set reservation levels for each day and time. Note birthday, anniversary nights, special requests, VIP’s. etc. in reservation system.
- Answer telephone properly, knowing general Club information in order to give proper information and assistance to members and guests.
- Check voicemail messages and return calls in a timely fashion. Also confirm all reservations at least 1 day in advance of the reservation.
- Assist with service as needed, pouring water, coffee or any other service requested by a supervisor or manager.
- Reset tables as needed.
- Maintain a clean and organized host stand and entrance area.
- Complete all opening and closing sidework for each shift and complete weekly cleaning duties as assigned by management.
- Attend all required staff meetings.
- Communicate effectively with serves, managers, and kitchen staff to ensure seamless service.
- Maintain a safe working environment.
- Any tasks as assigned by a server captain, supervisor or manager.
- Must be able to work under high volume situations.
- Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health.
- Adhere to standards set by the Seabrook Island Club.
Requirements
Requirements
Education: High School Diploma or GED equivalent preferred.
Experience: 6 months of restaurant service experience preferred.
Skills: Good communication skills required, ability to multi-task and work with others required. Good personality, hard work ethic and willing to be part of team required. Good phone skills and customer interaction required.
Supervisory Responsibilities: None
Equipment to be used: Computer POS systems, coffee machine, ice tea machine, bread warmer, microwave, soup kettles, chafing dishes, any other miscellaneous restaurant equipment.
Typical Physical Demands: Ability to handle high stress levels during service hours. Ability to carry trays and miscellaneous items of up to 40 pounds. This position requires moderate strength and physical fitness. The position also requires repeated bending, stooping, reaching and a normal range of hearing and vision. Requires ability to function professionally in a challenging and demanding environment as well as the ability to remain on your feet for extended periods of time and the ability to work in extreme temperatures during long shifts.