What are the responsibilities and job description for the Fleet Manager position at Club Assist US LLC?
Job Summary:
The Fleet Manager is responsible for the strategic oversight, lifecycle management, and operational performance of Club Assist’s fleet across North America. This role ensures the fleet is optimized to support business operations through effective procurement, maintenance, compliance, and cost management.
This position partners cross-functionally with Operations, Finance, Safety, and external vendors to ensure vehicles are safe, reliable, compliant, and aligned with evolving business needs. The Fleet Manager plays a critical role in balancing operational readiness, financial discipline, and risk mitigation while driving continuous improvement across fleet programs.
Supervisory Responsibilities:
This role does not have direct reports but serves as the primary owner of fleet strategy and execution, influencing internal stakeholders and managing key external vendor relationships.
Duties/Responsibilities:
Fleet Strategy & Lifecycle Management
- Owns the full lifecycle of the fleet, including forecasting, procurement, deployment, maintenance, and disposal
- Partners with business leaders to assess current and future fleet needs, ensuring alignment with operational requirements and growth plans
- Evaluates fleet aging, utilization, and performance trends to proactively plan replacements and optimize asset value
Procurement & Vendor Management
- Leads end-to-end vehicle procurement, including specification development, sourcing, and coordination with upfitters and suppliers
- Builds and manages strategic relationships with key vendors (e.g., leasing companies, upfitters, maintenance providers) to ensure service quality and cost effectiveness
- Ensures all capital purchases align with company approval processes and financial planning requirements
Maintenance & Operational Efficiency
- Oversees fleet maintenance programs to ensure vehicles are safe, compliant, and operating efficiently
- Partners with internal leaders to review and approve repairs, ensuring decisions are cost-effective and operationally sound
- Coordinates alternative solutions (e.g., rentals) to minimize business disruption during vehicle downtime
Compliance, Risk & Governance
- Ensures compliance with all DOT requirements, licensing, titling, and regulatory obligations
- Maintains accurate and complete fleet records, including asset tracking, compliance documentation, and reporting
- Supports risk mitigation efforts through alignment with Safety and Insurance programs
Fleet Technology & Data Insights
- Oversees telematics and fleet systems to monitor vehicle performance, utilization, and driver behavior
- Analyzes data to identify trends, risks, and opportunities for improved efficiency, safety, and cost control
- Maintains and continuously improves fleet tracking tools (e.g., Smartsheet or equivalent systems)
Financial Management & Reporting
- Partners with Finance to ensure accurate asset tracking, cost allocation, and reporting within ERP systems
- Develops and manages fleet-related budgets, including capital planning, maintenance costs, and fuel spend
- Oversees fuel card programs, reporting, and compliance, including fuel and highway use tax filings
Stakeholder Collaboration
- Builds strong partnerships with Operations, Finance, Safety, and other internal teams to align fleet strategies with business priorities
- Serves as the primary point of contact for fleet-related needs, providing guidance and solutions that support operational success
Core Competencies:
Safety, Risk and Fleet
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Leadership
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Qualifications:
- Bachelor’s degree in Business, Supply Chain, Automotive Management, or related field preferred
- 3–5 years of experience in fleet management, asset management, or related operational role
- Working knowledge of DOT regulations, fleet compliance, and vehicle lifecycle management
- Experience with fleet systems, telematics, and data analysis tools
- Strong financial acumen, including budgeting and cost analysis
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint); advanced Excel skills preferred.
Physical Requirements and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
- Ability to navigate stairs within the office.
- Prolonged periods of sitting at a desk and working on a computer.
- Ability to use standard office equipment such as a computer, keyboard, and mouse.
- Occasional lifting of office supplies and materials.
Travel
- Minimal travel required, depending on business needs and specific role requirements.
Work Environment
- Office-based role with a majority of time spent on a computer.
- Participation in virtual meetings.
- Standard office environment with typical office noise levels.
EEO Statement
The Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job. The employee is expected to adhere to all company policies and to act as a role model in the adherence to policies.