What are the responsibilities and job description for the Front Desk Team Member (NM) position at Club 24 Concept Gyms?
Company Description:Club 24 Concept Gyms, locally owned and operated, we’re on a mission! We want to provide a gym that’s BEYOND FRIENDLY, BEYOND CLEANLINESS, AND GETTING RESULTS. A gym with every amenity a member could want in one place. A gym that blows the mind but not the wallet. We’re setting out to reinvent fitness clubs, because we believe our communities have been underserved and overcharged. Everybody deserves an awesome gym, AND CLUB24 IS IT! We’re looking for an individual like you - from all stages, ages, and backgrounds who are passionate, energetic, coachable, to be apart of something truly amazing!
The front desk staff at Club 24 Concept Gyms is responsible for creating a welcoming and positive environment for members and guests. They are the first point of contact for members and visitors, and they play a crucial role in providing exceptional customer service and ensuring smooth operations at the front desk. The front desk staff will handle inquiries, perform administrative tasks, and assist with member services to enhance the overall experience at Club 24 Concept Gyms.
Benefits: Your happiness is important. We are committed to helping you succeed and feel cared for. What does it mean to join our team? Continued investment in your education, industry-leading compensation, the latest technology and amenities in your clubs, medical benefits package opportunities, personal time off opportunities, free ORANGE ELITE Level membership to CLUB 24 CONCEPT GYMS – including discounts on all club products and more. With the growth at Club 24 Gyms, your career opportunities are endless.
- Industry Leading Compensation
- Complimentary Orange Elite Level Membership for you and your spouse.
- Vision & Medical Insurance (eligibility conditions apply)
- Paid PTO (eligibility conditions apply)
- Set & Flexible scheduling options
- Discounts on in club products and more
- Growth opportunities for advancement
Position Summary:
Commitment to delivering the BEST gym experience for all our current and future members. Providing a positive member experience that is educational, supporting, and upholds the core values of the Club 24 Brand.
- Part-Time/Full-Time Options
- Function: Member Experience
- Reports to: /Asst. General Manager/General Manager
- Hourly Range: $16.94
- Position is promotable
Responsibilities:
Commitment to delivering the BEST gym experience for all our current and future members.
- Engage guests and members with warm and friendly greeting and salutations
- Proactively seek to help current guests & members with accurate information, direction, and support
- Front of the house support to execute our Service Promise
- Membership enrollment(s) and membership support (guest register management, tours, freezes, cancellations & documentation)
- Gym cleanliness & organization focuses, restock inventory, facilities/equipment reporting & any additional assigned tasks from club Leadership
Qualifications:
- Passionate about connecting with and helping others
- Positive attitude and a team player
- Personable, enthusiastic, and optimistic personality
- Personal connection to health and wellness
- Prior experience in sales and/or service ideal
- Flexible schedule including weekends and holidays
Requirements:
- High School Diploma or equivalent
- Standing for prolonged periods of time
- Ability to multi-task
- Repetitive cleaning
- Light lifting (up to 50 lbs.)
- CPR/AED certification
The front desk staff at Club 24 Concept Gyms will play a pivotal role in creating a positive experience for our members and guests. If you are customer-service oriented, organized, and enjoy working in a dynamic and energetic environment, we would love to hear from you! Apply now to join our team and contribute to our mission of helping our members achieve their fitness goals.
Job Type: Part-time
Pay: $16.94 per hour
Work Location: In person
Salary : $17