What are the responsibilities and job description for the Dental Receptionist and treatment coordinator position at Clove Dental Care?
Job Overview
We are seeking a dedicated and organized Dental Receptionist/treatment coordinator to join our team. The ideal candidate will be responsible for managing the front desk operations of our dental practice, ensuring a welcoming environment for patients while efficiently handling administrative tasks. This role requires excellent communication skills, attention to detail, and a strong understanding of dental terminology. This position is a full time Monday, Tuesday, Thursday, Friday 9:00am-6 pm and 2 Saturdays per month from 8 am-2 pm
Duties
- Greet patients warmly and assist them with check-in and check-out processes.
- Schedule , confirm and reschedule appointments and manage the dental office calendar effectively.
- Answer phone calls, emails and patient inquiries promptly and professionally
- Verify insurance information before the dental appointments and assist with insurance claims processing.
- Explain treatment plans , financial options and insurance benefits to patients.
- Handle patient billing, process payments and assist with payment plans
- Maintain accurate patient records in compliance with HIPAA regulations.
Skills
- At least 1 year of experience working as a dental treatment coordinator preferred
- Excellent customer service skills and attention to detail.
- Bilingual abilities are a plus to enhance patient communication.
Job Type: Full-time
Pay: $30.00 - $33.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Employee discount
- Paid sick time
- Paid time off
Work Location: In person
Salary : $30 - $33