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Technical support Consultant

Cloud Space LLC
Boise, ID Contractor
POSTED ON 12/4/2025 CLOSED ON 1/1/2026

What are the responsibilities and job description for the Technical support Consultant position at Cloud Space LLC?

Technical Support Engineer - Windows 11 and moderate MacOS |

Location: Boise Idaho (5 days work from office)

6- 12 Months

Mandatory Skills - Windows 11 and MacOS Support. Okta Jamf and/or InTune.

L1 - L2 tech troubleshooting skills in the following competencies:

  • Windows laptop provisioning (strong Windows 11 user support experience and moderate MacOS support would fit)
  • Help desk user support skills
  • Experience with IDP like Okta
  • MDM experience in Jamf and/or InTune

Day to day will be a mix of very basic in-person troubleshooting, provisioning Windows and MacOS laptops, and general application troubleshooting

candidate with our needs.

Biggest trait you need is someone with excellent time-management skills, someone self-paced and motivated in finding and absorbing documentation, having a collaborative perspective.

Roles & Responsibilities

Basic Application Troubleshooting Tasks Include

  • Hardware support with laptops, monitors, and peripherals
  • User support and administration within Okta or a similar IDP
  • InTune
  • Jamf
  • In-house applications with an established escalation path
  • Supporting Chrome
  • User and hardware provisioning
  • Moving and managing hardware and peripheral stock inventory

Skills: okta,idp,troubleshooting,macos,jamf,intune

Salary : $23 - $25

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