What are the responsibilities and job description for the Technical support Consultant position at Cloud Space LLC?
Technical Support Engineer - Windows 11 and moderate MacOS |
Location: Boise Idaho (5 days work from office)
6- 12 Months
Mandatory Skills - Windows 11 and MacOS Support. Okta Jamf and/or InTune.
L1 - L2 tech troubleshooting skills in the following competencies:
candidate with our needs.
Biggest trait you need is someone with excellent time-management skills, someone self-paced and motivated in finding and absorbing documentation, having a collaborative perspective.
Roles & Responsibilities
Basic Application Troubleshooting Tasks Include
Location: Boise Idaho (5 days work from office)
6- 12 Months
Mandatory Skills - Windows 11 and MacOS Support. Okta Jamf and/or InTune.
L1 - L2 tech troubleshooting skills in the following competencies:
- Windows laptop provisioning (strong Windows 11 user support experience and moderate MacOS support would fit)
- Help desk user support skills
- Experience with IDP like Okta
- MDM experience in Jamf and/or InTune
candidate with our needs.
Biggest trait you need is someone with excellent time-management skills, someone self-paced and motivated in finding and absorbing documentation, having a collaborative perspective.
Roles & Responsibilities
Basic Application Troubleshooting Tasks Include
- Hardware support with laptops, monitors, and peripherals
- User support and administration within Okta or a similar IDP
- InTune
- Jamf
- In-house applications with an established escalation path
- Supporting Chrome
- User and hardware provisioning
- Moving and managing hardware and peripheral stock inventory
Salary : $23 - $25