What are the responsibilities and job description for the Data Center Technician position at Cloud Destinations LLC?
Job Details
We are looking for a Data Center Technician to support the daily operations of our mission-critical data center environments. This role is hands-on and will be responsible for maintaining server hardware, supporting network infrastructure, performing physical installations and decommissions, and ensuring environmental and operational standards are met. The ideal candidate will have a strong technical background, attention to detail, and the ability to work in a fast-paced, physically demanding environment.
Key Responsibilities:
- Install, move, and decommission IT equipment (servers, switches, routers, storage).
- Perform hardware diagnostics, break/fix support, and RMA processing.
- Monitor and respond to alerts from infrastructure, environmental, and power monitoring systems.
- Perform regular inspections of data center systems including HVAC, power, fire suppression, and cabling.
- Coordinate with IT, facilities, and network teams to support maintenance, upgrades, and deployments.
- Maintain accurate inventory of equipment and consumables using asset management tools.
- Conduct structured cabling tasks including fiber and copper patching, labeling, and troubleshooting.
- Support remote hands activities and assist with system configuration as required.
- Follow all standard operating procedures (SOPs), safety guidelines, and escalation protocols.
- Provide timely documentation of activities, incidents, and updates in ticketing systems.
Required Qualifications:
- 1 3 years of experience working in a data center, NOC, or infrastructure support role.
- Basic understanding of server, storage, and networking hardware.
- Familiarity with operating systems (Windows, Linux) and basic command-line usage.
- Knowledge of rack/stack procedures and power/cooling considerations.
- Comfortable working with hand tools and lifting equipment up to 50 lbs.
- Strong organizational skills and attention to detail.
- Willingness to work in a 24/7 environment, including weekends and shift rotations.
Preferred Qualifications:
- Experience with data center infrastructure management (DCIM) tools.
- Understanding of IP networking and structured cabling standards.
- Certifications such as CompTIA A , Server , Network , or vendor-specific credentials.
- Familiarity with ITSM systems (e.g., ServiceNow, Jira).
- Experience with monitoring platforms and basic scripting (e.g., PowerShell, Python) is a plus.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $40 - $50