What are the responsibilities and job description for the Field Technician position at Cloud Contents?
Field Technician
Steady Eddie is seeking to add a full time team members who want a long-term, recession - proof job with opportunities for training and advancement. Applicants should be motivated to serve others in a time of need and desire to see a job through to completion.
Responsibilities
· The Field Technician coordinates, controls, and performs tasks on restoration projects to successfully complete needs and exceed customer and client expectations. Tasks such as completing a detail cleaning of contents after a fire damage, a water damage, a storm damage or environmental damage, and also moving to our warehouse any contents in need of additional restoration process by setting up logistics in vaults.
Duties could be performed in home owner place or our warehouse facility, depending of projects going on.
·As a team member of Steady Eddie. The Field Technician will demonstrate to clients, customers and community Steady Eddie is here to serve in a time of need.
· Manage contents by protecting and using equipment and materials properly
· Being a part of team that performs a verity of tasks that helps our customers to restore some normalcy to their lives as quickly as possible
· Communicate clear expectations to field technicians, coach and supervise work progress
· Manage the client and customer experience and satisfaction by having open communication
· Identify safety hazards, communicate, and establish control measures to ensure quality work for clients by team members
Benefits Include
· Health insurance
· Paid time off
· Dental insurance
· 401(k) matching
· Paid holidays
Monday to Friday 8:00am to 4:30pm (plus over time)
Qualifications
· Experience in the cleaning industry is a plus
· Valid Minnesota Driver’s License / Clean driver record, able to drive to different homes to provide service
· Available for emergency services
· Good communication skills
-Must be flexible with overtime when needed