What are the responsibilities and job description for the Senior Technical Solutions Consultant position at Cloud Coach?
Senior Technical Solutions ConsultantAbout Cloud CoachCloud Coach is a fast-growing enterprise-class project management SaaS company built on the Salesforce.com platform. Our software empowers teams to streamline operations, increase productivity, and focus on their core business. Trusted by industry leaders across technology, manufacturing, healthcare, and entertainment, we help companies worldwide achieve meaningful and measurable growth.As we continue to scale, we’re seeking experienced professionals who combine technical depth with strong business consulting skills to help clients achieve exceptional outcomes.The RoleConsulting & Solution Design
- Lead client discovery sessions to define business requirements, technical objectives, and success metrics.
- Translate complex business processes into scalable, Salesforce-based solutions.
- Develop high-quality solution documentation, data models, and configuration plans.
- Advise clients on best practices for project management automation, reporting, and governance.
- Serve as a subject matter expert on Cloud Coach capabilities and integration opportunities.
- Oversee solution delivery from design through go-live, ensuring adherence to scope, quality, and timeline.
- Configure Salesforce (flows, automation, reporting) and guide technical teams on integrations and data migration.
- Lead UAT planning, QA validation, and deployment readiness.
- Mentor junior consultants and solution developers to improve consistency and technical execution.
- Identify and mitigate risks early, maintaining proactive communication with internal and client stakeholders.
- Partner with Sales during scoping and proposal stages to validate technical feasibility and effort estimates.
- Collaborate with Product and Solutions Development teams to test new features and shape roadmap feedback.
- Support enablement initiatives by developing reusable frameworks, templates, and training content.
- Act as an escalation point for technical or process challenges within project teams.
- 5-8 years in a customer-facing technical consulting or implementation role (e.g., Technical Solutions Consultant, Salesforce Consultant, Technical Architect, or Implementation Lead).
- Hands-on Salesforce experience with configuration, customization, and administration (flows, automation, dashboards, integrations).
- Strong background in SaaS solution delivery, project coordination, and client relationship management.
- Demonstrated success leading complex implementations or multi-phase deployments.
- Exceptional analytical and problem-solving skills, with the ability to connect business goals to technical solutions.
- Strong written and verbal communication skills, comfortable engaging with executive stakeholders.
- Experience mentoring or guiding junior team members.
- Preferred: PMP, Salesforce Project Management, or Salesforce Consultant certifications.
- Competitive Compensation: $110,000–$140,000 base salary plus eligibility for commission.
- Retirement Plan: 401(k) matching up to $3,500 annually with no vesting period.
- Health Benefits: Comprehensive health, dental, and vision insurance.
- Unlimited PTO: Flexible time off to support work-life balance.
- Wellness Stipend: Monthly health & wellness stipend.
- Collaborative Culture: Supportive company culture with shared learning and growth opportunities.
- Location: Hybrid role with our main office located in Fort Collins, CO.
- Office Perks: Downtown location with access to outdoor activities, restaurants, and entertainment.
Salary : $110,000 - $140,000