What are the responsibilities and job description for the Front Desk Administrator position at Cloud Chiropractic Wellness & Rehab?
As our practice continues to grow, we are excited to welcome a professional, responsible, and organized Front Desk Administrator to join our well-established team. This is a key role—the first impression for our patients and the foundation of our excellent reputation. If you are friendly, organized, and looking for long-term growth, we’d love to meet you!
What We’re Looking For
- Bilingual (Spanish-speaking required)
- Previous medical facility experience is required; chiropractic facility experience is preferred.
- Prior front desk or office administrative experience is preferred.
- Health insurance and personal injury care knowledge preferred (training available)
- Strong phone and computer skills
- Upbeat, professional, resourceful, and self-motivated
- Detail-oriented, highly organized, and health-oriented
- Team player who also thrives independently
- Excellent communication skills (written and verbal)
- Office management experience is preferred—this role has growth potential!
Key Responsibilities
- Welcome and check in/out patients with a warm and professional demeanor
- Provide excellent customer service, addressing patient questions and concerns
- Answer phones, manage voicemails, emails, faxes, and appointment inquiries
- Coordinate with attorneys, case managers, and law firms for personal injury cases (training provided if no prior experience)
- Maintain appointment schedule and ensure smooth patient flow
- Collect payments (cash, check, or credit card) and manage receipts
- Keep the office and waiting area clean, organized, and welcoming
- Verify insurance eligibility (training provided)
- Handle chart filing, documents, and supply ordering
- Support providers with case management and treatment needs
- Assist with back office duties as needed
- Maintain confidentiality and professionalism at all times
Qualifications
- Associate degree or higher in a related field is preferred
- 1–2 years of related experience, or equivalent combination of education and experience
Position Details
- Hours: Full-time
- Compensation: $20-22/hour based on experience
- Opportunities for Growth: This position is designed with advancement in mind for the right candidate.
If you are interested in a long-term career where you can grow with our team, please send your CV/resume and a cover letter.
⚠️ Only serious applicants will be considered.
We look forward to welcoming the right person to our team!
Salary : $20 - $22