What are the responsibilities and job description for the Front Desk Staff position at Cloud Canine Salon?
Job Overview
We are seeking a highly organized and customer-focused Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.
Duties
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage front desk operations, including answering phone calls, responding to inquiries, and directing visitors appropriately.
- Perform data entry tasks accurately into our systems, ensuring all information is up-to-date and correct.
- Handle scheduling and appointment management for clients.
- Maintain a clean and organized front desk area.
- Process payments and manage billing inquiries using QuickBooks or similar software.
- Collaborate with other departments to ensure seamless operations and excellent customer service.
- Assist with administrative tasks as needed, including filing, correspondence, and office organization.
Skills
- Strong customer service skills with the ability to communicate effectively with diverse clientele.
- Proficiency in data entry and computer literacy; familiarity with office software is essential.
- Experience in front desk operations or as a receptionist in dental or medical settings is preferred.
- Knowledge of QuickBooks is a plus but not mandatory.
- Bilingual candidates are encouraged to apply, as this will enhance communication with our diverse client base.
- Excellent organizational skills with attention to detail; ability to multitask effectively in a busy environment.
Join us as a Front Desk Agent where you will play a crucial role in creating positive experiences for our clients while supporting the overall efficiency of our operations.
Job Types: Full-time, Part-time
Pay: $ $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $18