Sr. AI Product Manager

About The Company

Cloud Campaign is a social media marketing platform designed specifically for digital agencies. Our goal is to make starting, running, and growing a marketing agency accessible to everyone. The platform is double-faceted in that it increases an agency's productivity for internal operations while strengthening the client-agency relationship.

Cloud Campaign was ranked as one of the “Best Place to Work” by Denver Business Journal 2025, “Top Small Companies to Work For in Colorado” by BuiltIn during their 2022 annual report. We were recently named as one of Will Reed’s Top 100 Early-Stage Companies to work for in 2023!

Core values that we live by:

• Win as a Team
• Can-Do Mindset
• Own the Outcome
• Raise the Bar

Summary

We are seeking a high-leverage Senior AI Product Manager who operates at the intersection of customer empathy and emerging technology. This isn't a "traditional" PM role; you are expected to use AI-assisted workflows to bridge the gap between a feature's conception and its technical execution.

As the "Voice of the Customer," you will own the end-to-end discovery process, using deep research and rapid AI prototyping to validate solutions before they ever hit the engineering sprint.

Key Responsibilities

• Advanced UX Research & Discovery: Lead the "Voice of the Customer" initiative. You will conduct deep-dive customer interviews, design and analyze user surveys, and obsess over in-app usage data to understand exactly how our users work and where their friction points lie.
• AI-Driven Prototyping & Design: Lead our "build-to-learn" philosophy. Use AI tools to develop high-fidelity prototypes and POCs. You will be responsible for the Product Design of these features, ensuring they are intuitive, user-friendly, and maintain a cohesive UI/UX language across our dashboard.
• Strategic Roadmap Ownership: Map customer needs to business goals. You will build PRDs, define acceptance criteria (ACs), and prioritize the roadmap to ensure we remain a market leader in the SMM space.
• Technical Product Architecture: Work directly with Engineering to define the "What" and "When." You’ll ensure new features have a cohesive flow and meet rigorous business logic standards.
• Continuous Feedback Loops: Maintain a transparent pulse with Sales and Customer Success. Post-launch, you’ll analyze adoption metrics to ensure the business goal was met—iterating until it is.

Who You Are

• The AI-Augmented PM: You don't wait for a design or dev team to see if an idea works. You leverage AI tools to build, test, and iterate on your own concepts.
• Research-Minded: You don't just take feature requests; you "peel back the layers" to find the innovative solution they didn't even know they needed.
• 5 Years in SaaS: You have deep experience in requirements documentation, systems configuration, and project management.
• Analytical & Logical: You possess excellent quantitative skills and a foundational understanding of SaaS metrics and business health.

Technical Requirements & Skills

• Core Competencies: PRD creation, Jira Confluence, and Scrum/Agile methodology.
• AI Tooling: Hands-on experience using AI for prototyping, coding assistance, or workflow automation.
• Nice to Have:
• Deep knowledge of the Social Media Management (SMM) space or experience building/deploying AI-specific features.
• Agency Expertise: Deep understanding of the Marketing Agency landscape—specifically how agencies manage multiple clients, workflows, and reporting at scale.

Why Cloud Campaign?

• Culture
• Ownership and impact
• Equity

We have something special happening here! You have the opportunity to make big impacts in a growing company. You will earn equity stake in the company which we hope to help you feel like a key driver to helping us reach great heights. We have big plans, ambitions and a great culture.

Benefits

• 100% employer paid medical, dental and vision for employees and coverage for your dependents
• FSA
• Life Insurance
• Unlimited PTO
• Paid parental leave
• Stock options
• Ramp healthy living benefit
• Technology stipend
• Yearly company retreat
• Remote work opportunities
• Weekly in office lunches
• Monthly fun events
• Half Day Fridays