Software QA Analyst

Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector's IT environment. Our team is on the forefront of helping to solve the government's most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.

*This is an exempt position. Salary commensurate with experience*

Overview:

We are seeking a Software QA Analyst who will support our client's Microsoft Solutions team. This role will be responsible for working with the software developers and business users to test and verify a portfolio of software systems including critical business functions, and technology areas such as large-scale resources, integrated energy solutions, HR, and AI.

Duties:

• Work with business analysts, developers, and project management to verify and validate software systems while following a Software Development Life Cycle process.

• Define and document testing strategies and test cases in partnership with the Business Analyst and Developer.

• Document findings in clear and concise language within NYSERDA's Jira environment.

• Effectively communicate status, collaborate, and problem-solve with relevant stakeholders.

• Collaborate with colleagues to identify recommendations for process improvements, overcoming constraints, and resolve difficult operational and technological issues.

• Identify and report risks to management.

• Plan and coordinate User Acceptance Test (UAT) sessions with IT and business stakeholders.

• Participate in technical reviews of their own and other's work.

Mandatory Qualifications:

• 2 years of experience as a Software QA Analyst

• Experience with QA of web applications (including frontend and backend).

• Experience in energy and energy efficiency

• Experience with QA as part of an Agile team following a Software Development Life Cycle (SDLC) process.

• Basic knowledge of SQL.

• Skill in managing multiple diverse activities simultaneously, delivering commitments, and operating with speed, accuracy, and strong judgement.

• Ability to help identify and drive the best possible solution when presented with a series of opportunities and constraints.

• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group.

Desirable Qualifications:

• Prior government experience

• Experience with any of the following: Microsoft Azure, Azure DevOps, Visual Basic .NET, Atlassian Jira.

Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.

AI-Assisted Resume Evaluation Notice

Cloud and Things Talent Management

Notice to Candidates

Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals.

How AI Is Used

Our AI tools assist by:

• Analyzing resumes against job requirements
• Supporting our recruiters in candidate data evaluation
• Ensuring consistent review standards across all applications

Important: AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation.

Your Data and Privacy

Cloud and Things Data Handling:

• Your information is processed securely and used exclusively for recruitment purposes
• Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities
  • You may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to:
• All personal information is handled confidentially in accordance with our privacy policy

AI Tool Data Processing:

• AI processing data is retained for a maximum of 90 days, after which it is deleted
• All data sent to AI tools is encrypted in transit and at rest
• AI tools comply with applicable privacy laws including GDPR and CCPA
• Personal data is anonymized or minimized wherever possible during AI processing

Your Participation

By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process.