What are the responsibilities and job description for the DevOps Engineer (Infrastructure) position at Cloud and Things?
Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government''s most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.
*This is an exempt position. Salary commensurate with experience*
Overview:
Location: Hybrid - Manhattan, NY
Salary: $92,000 - $102,000
We are seeking a DevOps Engineer to support our client in ensuring the reliable operation and performance of infrastructure assets across multiple cloud platforms. This role will collaborate closely with development teams to deploy and manage code changes, while partnering with server and network operations teams to maintain system stability, availability, and scalability.
The ideal candidate will possess a strong understanding of both software development and IT operations, with hands-on experience in cloud environments, automation, and continuous integration/continuous deployment (CI/CD) practices. A solid technical foundation, combined with the ability to work cross-functionally, is essential for success in this role.
Duties:
- Plan, design, install, configure, secure, maintain, and support all Wintel-based Physical/Virtual Servers and Storage Infrastructure
- Analyze, monitor server resources utilization to ensure optimum server/storage performance by alleviating the bottlenecks
- Ensure that all Changes to the environment adheres to established Change Management policies and Procedures
- Maintain disaster recovery configurations and Disaster recovery documentation and procedures in support of the infrastructure
- Work closely with various Teams/Groups and other Engineers to resolve reported issues
- Evaluate new systems and applications requirements in relation to server and storage requirements
- Create and maintain Developed Systems Solutions Architecture Diagrams using MS Visio
- Develop comprehensive project plans for Wintel/Storage projects
- Develops timelines and work breakdown structures
- Setup and monitor system alerts to provide 24x7 support and high availability
- Liaise with vendors to troubleshoot technical issues
- Follow communications protocol for system failures/outages and file incident reports
- Escalate major hardware/software problems to senior IT staff
- Respond to Service Desk tickets for technical support ensuring timely follow up and resolution
- Prepare system configurations and management/support documentation
- Available to work after hours and weekends as needed
Mandatory Qualifications:
- Associates degree or combination of experience and education
- 5 years of experience as a Systems Administrator in Planning, Designing, Configuring, and Managing Server’s Infrastructure
- Must be DevOps Certified on one, or both, of the primary Cloud Services providers, Azure & AWS
- Must have extensive knowledge of Virtualization Technologies in General, not only limited to VMware Products
- Must have extensive knowledge of High Available Environments running on Virtualized Infrastructure
- Must have extensive knowledge of Server and Storage Hardware
- Working experience with the following Products and Technologies: Kubernetes (AKS, ARO) Technologies, Cloud Services, Microsoft Windows 2019/2022, VMWare vSphere, Unix/Linux, File System, DNS, WINS, DHCP, TCP/IP, SFTP, Security Diagnostics Tools, User Authentication, Data Management, Password management, Security Stack, Centrify PAM, Strong Scripting (PowerShell, Python, etc.)
- Knowledge of approaches, tools, and techniques for recognizing and resolving technical (hardware, software) problems
- Strong interpersonal skills, and customer service skills; Ability to multitask and perform in a high-paced/high-pressure environment
- Ability to work within a group to solve complex problems
- Ability to communicate with different levels of the organization
- Strong team player with service-oriented attitude and customer focus
Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.
AI-Assisted Resume Evaluation Notice
Cloud and Things – Talent Management
Notice to Candidates
Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals.
How AI Is Used
Our AI tools assist by:
- Analyzing resumes against job requirements
- Supporting our recruiters in candidate data evaluation
- Ensuring consistent review standards across all applications
Your Data and Privacy
Cloud and Things Data Handling:
- Your information is processed securely and used exclusively for recruitment purposes
- Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities
- You may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to: security@cloudandthings.com
- All personal information is handled confidentially in accordance with our privacy policy
AI Tool Data Processing:
- AI processing data is retained for a maximum of 90 days, after which it is deleted
- All data sent to AI tools is encrypted in transit and at rest
- AI tools comply with applicable privacy laws including GDPR and CCPA
- Personal data is anonymized or minimized wherever possible during AI processing
Your Participation
By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process. You may opt out only by choosing not to submit your resume for consideration.
Salary : $92,000 - $102,000