REPLENISHMENT ASSOCIATE

REPLENISHMENT ASSOCIATE

Department: Operations

Reports To: Warehouse Lead

Status: Full-Time Non-Exempt

SUMMARY

The Replenishment Associate at Cloth & Paper keeps fulfillment center operations running by maintaining consistent product availability at pick and pack locations. This role owns replenishment from bulk storage to forward pick locations, assists the Receiving team with inbound product and putaway, and upholds safety, compliance, and quality control standards throughout the fulfillment center.

ESSENTIAL RESPONSIBILITIES include but are not limited to:

Replenishment Operations

• Monitors pick and pack location inventory levels and executes replenishment tasks to prevent stockouts.
• Transfers product from bulk storage to forward pick locations according to replenishment schedules and priority queues.
• Uses the Warehouse Management System (WMS) to generate, execute, and confirm replenishment tasks.
• Identifies and reports low-stock or out-of-stock pick locations to the Fulfillment Center Supervisor.
• Maintains accurate bin locations and supports cycle counts on pick slots to preserve inventory accuracy.

Receiving & Putaway Support

• Assists the Receiving team with unloading, checking in, and staging inbound shipments.
• Verifies received product quantities and conditions against packing slips and purchase orders.
• Performs putaway of bulk and overflow inventory to designated warehouse locations.
• Flags discrepancies, damages, or mislabeled product to the appropriate team for resolution.

Safety, Compliance & Quality Control

• Follows all safety protocols for material handling equipment, including pallet jacks and hand trucks.
• Maintains a clean, organized, and hazard-free replenishment and receiving work area.
• Performs visual quality checks on product during replenishment and putaway, flagging damage or defects.
• Complies with all warehouse safety, OSHA, and company policies.
• Reports safety incidents, near-misses, and equipment issues immediately to a supervisor.

Cross-Functional Coordination

• Communicates daily with the Fulfillment, Receiving, and Inventory Control teams to align on priorities.
• Supports peak-volume and seasonal surge periods (e.g., holidays) with flexible scheduling and increased replenishment cadence.
• Escalates recurring inventory discrepancies or process bottlenecks to the Fulfillment Center Supervisor.

KNOWLEDGE, SKILLS & ABILITIES

• Proficiency in basic math, including counting, addition/subtraction, and unit conversion, for inventory tracking.
• Computer literate; able to learn and operate a Warehouse Management System (WMS) and handheld scanning devices.
• Strong attention to detail and accuracy in a fast-paced environment.
• Ability to understand and execute written and verbal instructions and standard operating procedures.
• Physical stamina to perform repetitive lifting, walking, and standing throughout a full shift.
• Reliable and punctual, with the ability to work independently and as part of a team.
• Strong organizational skills and ability to prioritize tasks under time constraints.
• Demonstrated ability to operate safely in a warehouse environment.
• Basic problem-solving skills to identify and escalate inventory or process issues.

QUALIFICATIONS

• High School diploma or educational equivalent.
• At least 1 year of warehouse, fulfillment, or inventory experience preferred.
• Comfortable with technology, including WMS platforms and handheld scanners.
• Ability to operate pallet jacks and other material handling equipment (training provided).
• Reliable transportation to the Henrico, VA fulfillment center.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

includes but are not limited to:

• Seeing (75% – 100%): Must have close vision, distance vision, and peripheral vision.
• Communication (75% – 100%): Must be able to effectively communicate with coworkers in order to perform the requirements of the position.
• Fingering/Grasping/Feeling (75% – 100%): Must be able to perform repetitive tasks with both hands, including scanning product, handling totes and bins, and operating a pallet jack.
• Standing/Walking (75% – 100%): Predominately standing and walking to perform replenishment, receiving, and putaway duties throughout the fulfillment center.
• Climbing/Stooping/Bending/Kneeling/Reaching (25% – 49%): Will bend, twist, squat, stoop, kneel, crouch, and reach at or above shoulder level to access pick locations and shelving.
• Lifting (75% – 100%): Must be able to lift and carry objects up to 40 lbs. regularly, 50 lbs. Occasionally with assistance.
• Pulling/Pushing (50% – 74%): Will push and pull pallet jacks and carts loaded up to 100 lbs.
• Work Environment (75% – 100%): Predominately in a warehouse environment. Although not substantially exposed to adverse external weather conditions, the warehouse is warm in the summer months.

Work Schedule: Mondays to Fridays, 6:00AM -2:30PM ET
Work Location: 8217 Hermitage Rd, Henrico, VA 23228, US

Pay: $18.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $18