What are the responsibilities and job description for the National Account Manager position at Closure Systems International?
Job Description:
The National Account Manager (NAM) is responsible for developing and growing strategic customer relationships while delivering profitable business growth aligned with CSI's commercial objectives. The NAM serves as the primary commercial contact for assigned national accounts and is accountable for revenue growth, EBITDA, volume, customer satisfaction, and long-term account strategy. Key Accounts strategic to Dairy, Food, Beverage and Automotive industry. Position is based in Indianapolis, IN.
Duties and Responsibilities:
- Develop trusted relationships with executive leadership, procurement, operations, engineering, quality, and supply chain contacts.
- Lead strategic business reviews, pricing discussions, contract negotiations, and commercial planning.
- Identify opportunities to increase market share, profitability, and customer value.
- Achieve annual sales, EBITDA, and volume objectives while maintaining forecast accuracy.
- Partner with Manufacturing, Engineering, Quality, Customer Service, Finance, and Supply Chain to execute customer initiatives.
- Provide accurate forecasts, account plans, and pipeline updates
Supervisory Responsibilities: N/a
Qualifications:Educational and Other Skills Requirements:
- Bachelor's degree in Business, Marketing, Engineering, Supply Chain, or related field preferred.
- 5-10 years of progressive B2B sales, strategic account management, or national account experience.
- Experience in packaging, manufacturing, food & beverage, consumer products, medical device, or industrial sales preferred.
- Excellent communication, negotiation, presentation, and executive relationship management skills.
- Customer Focus
- Strategic Thinking
- Financial Acumen
- Results Orientation
- Collaboration
- Accountability
- Negotiation
- Communication
- Integrity
Performance Expectations
- Consistently achieve sales, EBITDA, volume, and profitability goals.
- Maintain exceptional customer satisfaction and long-term strategic partnerships.
- Drive new business opportunities while supporting CSI's operational and financial objectives.
- Represent CSI with professionalism, integrity, and accountability.
Additional information:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Closure Systems International, Inc., is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, veteran status, disability, sexual orientation, gender identity or national origin.