What are the responsibilities and job description for the Front Office position at Closets By Design?
Are you interested in a career and not just a job?
Do you have excellent communication skills, a customer-first attitude, and an attention to detail?
Are you motivated to excel in a fast-paced environment?
Do you enjoy being a part of a collaborative environment where every detail counts and contributions are valued?
Are you someone who takes pride in going the extra mile to deliver quality work?
If so, then you deserve to learn more about this opportunity!
Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry, and more. We desire motivated, organized, caring individuals who have a passion to provide superior customer service.
Job Responsibilities
We are currently seeking an enthusiastic and motivated individual to immediately fill the position of
Administrative Assistant. The Administrative Assistant plays a crucial role in the smooth functioning of our daily operations. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.
Job Requirements
Data Entry
Do you have excellent communication skills, a customer-first attitude, and an attention to detail?
Are you motivated to excel in a fast-paced environment?
Do you enjoy being a part of a collaborative environment where every detail counts and contributions are valued?
Are you someone who takes pride in going the extra mile to deliver quality work?
If so, then you deserve to learn more about this opportunity!
Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry, and more. We desire motivated, organized, caring individuals who have a passion to provide superior customer service.
Job Responsibilities
We are currently seeking an enthusiastic and motivated individual to immediately fill the position of
Administrative Assistant. The Administrative Assistant plays a crucial role in the smooth functioning of our daily operations. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.
Job Requirements
Data Entry
- Inputting Data: accurately entering information into databases, spreadsheets, or other systems from various sources.
- Data Quality Assurance: running reports to check for accuracy and completeness in data system.
- Maintaining Records: organizing and managing both physical and digital files, documents, and other records to ensure easy accessibility.
- Communicating: collaborating with team members or departments to clarify data requirements or resolve discrepancies.
- Following Protocols: adhering to company procedures and data management best practices.
- Ordering and maintaining office supplies and equipment if needed
- Handling incoming and outgoing mail and packages.
- Handle incoming customer inquiries via phone and email in a courteous and professional manner.
- Provide accurate information regarding products, services, policies, and procedures.
- Greet visitors and provide assistance
- Escalate complex issues to the appropriate departments for resolution.
- Follow up with customers to ensure their concerns are resolved satisfactorily.
- Work closely with other departments to ensure seamless customer experiences.
- Deliver administrative support for office staff, sales team and production/installation departments
- Manage designers' appointment calendars
- Adhere to customer service policies and procedures.
- Meet or exceed performance goals related to customer satisfaction, quality, and productivity.