Demo

Front Office/Customer Service Representative

Closets By Design
Charlotte, NC Full Time
POSTED ON 8/5/2026
AVAILABLE BEFORE 9/3/2026
We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Benefits

  • Listed pay of $20 / hour.
  • Paid training and ongoing professional development (certifications, courses,...etc.).
  • Paid holidays and paid time off.
  • Health and retirement benefits.
  • Open door policy with your manager.


Responsibilities

  • Answer and direct incoming phone calls and be responsible for booking appointments.
  • Manage designers’ appointment calendars in CRM.
  • Greet visitors and assist with office support needs.
  • Deliver administrative support for office staff, sales team, and production/installation department.
  • Complete general office duties with strong verbal and written communication skills.


Requirements

  • No degree is needed. We are looking for candidates with office experience.
  • Proficient in Microsoft Office.
  • Excellent phone etiquette.
  • Strong personal organizational skills.
  • Strong work ethic.
  • Strong verbal and written communication skills.
  • Customer oriented, friendly and enthusiastic.


Closets by Design - Overview

  • Closets by Design is a nationally recognized leader in home organizing systems.
  • We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.


Closets by Design - Our Values

  • Serve Others
  • Be a Problem Solver
  • Trust the Process


We respond to all candidates within 24 hours and complete hiring in 7 days.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.

Salary : $20

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