Demo

Front Office/Customer Service Representative

Closets By Design
Charlotte, NC Full Time
POSTED ON 5/22/2026
AVAILABLE BEFORE 6/19/2026
Benefits:

  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Health insurance
  • Training & development
  • Vision insurance


We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Benefits

  • Listed pay of $20/hr.
  • Paid training and ongoing professional development (certifications, courses,...etc.).
  • Paid holidays and paid time off.
  • Health and retirement benefits. Not available at all locations.
  • Open door policy with your manager.


Responsibilities

  • Answer and direct incoming phone calls and be responsible for booking appointments.
  • Manage designers’ appointment calendars in CRM.
  • Greet visitors and assist with office support needs.
  • Deliver administrative support for office staff, sales team, and production/installation department.
  • Complete general office duties with strong verbal and written communication skills.


Requirements

  • No degree is needed. We are looking for candidates with office experience.
  • Proficient in Microsoft Office.
  • Excellent phone etiquette.
  • Strong personal organizational skills.
  • Strong work ethic.
  • Strong verbal and written communication skills.
  • Customer oriented, friendly and enthusiastic.


Closets by Design - Overview

  • Closets by Design is a nationally recognized leader in home organizing systems.
  • We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.


Closets by Design - Our Values

  • Serve Others
  • Be a Problem Solver
  • Trust the Process


We respond to all candidates within 24 hours and complete hiring in 7 days.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.

Salary : $20

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Closets By Design

  • Closets By Design Grand Rapids, MI
  • Benefits: 401(k) matching Flexible schedule Health insurance Training & development Are you a “people person?” Are you creative, with good communication sk... more
  • 1 Day Ago

  • Closets By Design Asbury, NJ
  • Benefits: 401(k) Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Training & development Vision insurance Bonus ba... more
  • 1 Day Ago

  • Closets By Design Trenton, NJ
  • Benefits: 401(k) Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Training &... more
  • 1 Day Ago

  • Closets By Design Knightdale, NC
  • Benefits: 401(k) matching Bonus based on performance Dental insurance Flexible schedule Health insurance Vision insurance Are you a “people person?” Are yo... more
  • 1 Day Ago


Not the job you're looking for? Here are some other Front Office/Customer Service Representative jobs in the Charlotte, NC area that may be a better fit.

  • Williams-Sonoma Inc. Customer Care Centers Charlotte, NC
  • Williams-Sonoma Inc. Customer Service Representatives Part Time availability Now accepting applications until April 6, 2026 Accepting applications from the... more
  • 8 Days Ago

  • Customer Operations Charlotte, NC
  • This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you thrive on drivin... more
  • 10 Days Ago

AI Assistant is available now!

Feel free to start your new journey!