What are the responsibilities and job description for the Front Office Manager position at Closets By Design Spartanburg?
Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall beds, garage cabinetry, and more. We are looking for a motivated, organized, and detail-oriented individual with strong leadership skills and a passion for providing superior customer service.
We are seeking an enthusiastic and proactive Front Office Manager to oversee daily office operations and ensure a seamless experience for both customers and our team.
Responsibilities
- Answer and direct incoming phone calls and be responsible for booking appointments.
- Coordinate designers’ appointment calendars and schedule follow-ups in our CRM.
- Coordinate administrative functions and support sales, production, and installation teams.
- Greet visitors and ensure a welcoming environment.
- Manage customer inquiries and provide timely, solution-oriented responses.
- Assist with paperwork, data entry, and maintaining office records.
- Train and supervise front office staff as needed.
- Deliver administrative support for office staff, sales team, and production/installation department.
- Complete general office duties with strong verbal and written communication skills.
Requirements
- Degree preferred.
- We are looking for candidates with strong organizational skills and office experience.
- Friendly, customer-focused attitude with a professional demeanor.
- Proficient in computer applications and Microsoft Office software.
- Skilled in coaching front desk staff to deliver exceptional customer service.
- Managerial experience. Minimum of 1 - 2 years.
Closets by Design - Overview
- Closets by Design is a nationally recognized leader in home organizing systems.
- We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.
Closets by Design - Our Values
- Serve Others
- Be a Problem Solver
- Trust the Process
- We operate with Christian Values
Benefits
- Paid holidays and paid time off.
- Health and retirement benefits.
- Open door policy with your manager.
We respond to all candidates within 24 hours and complete hiring in 7 days.
Salary : $22 - $24