What are the responsibilities and job description for the Customer Service Representative position at Closet Factory?
ARE YOU THE ONE WE ARE LOOKING FOR....??
We are searching for another member to add to our close-knit team of individuals in Customer Service in the Salt Lake City area. We are a hard working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs.
Our office is fast-paced where no two days are the same. There is a high level of activity so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care so we are looking for those individuals with great customer service skills.
Your responsibilities will include
Monday - Friday 8:00 am to 5:00 pm
Rate: $19 - $21 per hour
We are searching for another member to add to our close-knit team of individuals in Customer Service in the Salt Lake City area. We are a hard working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs.
Our office is fast-paced where no two days are the same. There is a high level of activity so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care so we are looking for those individuals with great customer service skills.
Your responsibilities will include
- Answering fairly heavy amount of phone calls
- Working with clients and handling every phase of their jobs
- Scheduling appointments
- Working with employees in the field
- Responsible for problem resolution for clients
- Maintaining customer database and input of information into computer *
- Specific requirements:
- Good organization skills and be able to multi-task
- Computer experience including Word and Excel
- Strong and precise follow through
- Written and oral communication skills are essential
- Ability to prioritize work assignments, critical tasks and routine work.
Monday - Friday 8:00 am to 5:00 pm
Rate: $19 - $21 per hour
Salary : $19 - $21