What are the responsibilities and job description for the Retail Lead Generator/Brand Ambassador position at Closet Factory - Charlotte, NC?
Join Closet Factory in Charlotte, NC as a Retail Lead Generator/Brand Ambassador, where you will play a key role in expanding our customer base and promoting our brand. This position offers an exciting opportunity to engage with the community while representing a trusted name in custom closet solutions. If you are energetic, personable, and driven, you will thrive in this role supporting our sales efforts and enhancing customer experiences.
Responsibilities
- Generate and qualify leads by engaging with potential customers through various channels, including in-person events in our partnered retail stores.
- Serve as a brand ambassador by promoting Closet Factory’s products and services in a professional and enthusiastic manner.
- Build and maintain relationships with prospective clients to foster interest and trust.
- Capture accurate customer information and schedule design consultations.
- Maintain a clean, inviting display area with current marketing materials.
- Report daily activity and feedback to the Retail Lead Generation Manager.
Requirements
- Experience in retail, sales, marketing, or lead generation preferred.
- Excellent communication and interpersonal skills.
- Self-motivated with the ability to work independently and as part of a team.
- Reliable transportation and availability to attend events as needed.
- Strong organizational skills and attention to detail.
- Friendly, outgoing personality
- Confidence initiating conversations with shoppers
- Ability to stay positive and self‑motivated during slower traffic periods
- Basic computer skills for entering leads and tracking results
Benefits
- Competitive compensation of $20.00 per hour, paid bi-weekly.
- Opportunity to work with a dynamic and supportive team in Charlotte, NC.
- Gain valuable experience in sales and brand promotion within the home organization industry.
About the Company
Closet Factory is a leading provider of custom closet and storage solutions, committed to helping customers transform their spaces with functional and stylish designs. We pride ourselves on exceptional craftsmanship, personalized service, and a passion for organization that enhances everyday life. Join us and be part of a company that values innovation, teamwork, and customer satisfaction.
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