What are the responsibilities and job description for the Quality Manager position at Clopay Corporation?
Open the Door to Your Future with Clopay Corporation & CornellCookson
At Clopay Corporation, we are more than just North America’s largest residential and commercial garage door manufacturer—we are a powerhouse of innovation, safety, and design. Through our premier brands, we lead the industry in providing groundbreaking high-performance closure solutions for both the places people call home and the spaces where the world does business.
Headquartered in Mason, Ohio, and operating state-of-the-art manufacturing facilities in Troy, Ohio, Mountaintop, Pennsylvania, and Goodyear, Arizona, we are a proud American-owned company and a wholly-owned subsidiary of Griffon Corporation. Our reach extends across 55 distribution centers and thousands of retail locations in the U.S. and Canada ensuring that we deliver the right door for every opening – from homes to businesses and beyond.
By joining our team, you become part of a legacy that blends the residential elegance of Clopay, known as "America’s Favorite Garage Doors," with the industrial strength and 180-year heritage of our rolling brands, Cornell and Cookson. Together, we secure everything from family garages to the world's most iconic stadiums and skyscrapers.
We currently have an opening for a Quality Manager in our Goodyear location. Responsibilities include:
In this position, the successful candidate will perform the following job responsibilities:
We don't just manufacture doors; we engineer the "front door" of the American dream and the security of global commerce. At Clopay, we believe our strength lies in our people. From our design engineers to our manufacturing associates and delivery drivers, every member of the team plays a vital role in our success.
Our Team Members Thrive Because We Prioritize
At Clopay Corporation, we are more than just North America’s largest residential and commercial garage door manufacturer—we are a powerhouse of innovation, safety, and design. Through our premier brands, we lead the industry in providing groundbreaking high-performance closure solutions for both the places people call home and the spaces where the world does business.
Headquartered in Mason, Ohio, and operating state-of-the-art manufacturing facilities in Troy, Ohio, Mountaintop, Pennsylvania, and Goodyear, Arizona, we are a proud American-owned company and a wholly-owned subsidiary of Griffon Corporation. Our reach extends across 55 distribution centers and thousands of retail locations in the U.S. and Canada ensuring that we deliver the right door for every opening – from homes to businesses and beyond.
By joining our team, you become part of a legacy that blends the residential elegance of Clopay, known as "America’s Favorite Garage Doors," with the industrial strength and 180-year heritage of our rolling brands, Cornell and Cookson. Together, we secure everything from family garages to the world's most iconic stadiums and skyscrapers.
We currently have an opening for a Quality Manager in our Goodyear location. Responsibilities include:
In this position, the successful candidate will perform the following job responsibilities:
- Create and fully implement quality management systems that yield continuously improving results. Communicate thoroughly to the entire organization problems, causes, corrective actions, progress, and comparative results.
- Develop and manage quality procedures that relentlessly pursue root cause solutions to quality problems. Train and coach all associates to this end. Develop in process self inspections within each department.
- Track, analyze, and involve associates in the process of fixing customer complaints. Communicate the impact of these problems, the need to respond, and celebrate the successful elimination of the problems.
- Audit quality control processes and programs for compliance and report to Top Management any non conformances.
- Maintain current knowledge of quality principles and update quality materials as needed. Coordinate and lead the plant ISO certification process. Conduct audits of the quality management system and lead the corrective and preventative action process.
- Develop teams to problem solve in areas of Quality; provide ongoing education and bring best practices to Cookson.
- Manage work group so that excellent associates are developing while achieving stated goals.
- Use Microsoft Office products such as Word, Excel, and Outlook and other databases to communicate, process estimates, relay messages, etc.
- Cross training throughout the production facility to support Plant Manager.
- Facilitate site kaizen events & projects
- Drive continual improvement efforts with production team
- Implement communication tools to foster Lean culture
- BS degree in Engineering, Management or related field plus a minimum of five (5) years management or ten (10) years experience in a manufacturing environment, preferably steel.
- Demonstrated ability to implement ISO, LEAN, and other manufacturing processes and programs.
- Proven skills in managing quality programs in a manufacturing environment.
- Basic knowledge of Cornell/Cookson product line, computer skills, and knowledge of Microsoft programs such as Word, Excel and Internet Explorer.
- Must be able to work independently to resolve problems and errors with minimal supervision from various sources.
- Ability to communicate with multi-departments and external customers (written and verbal forms of communication). Must have excellent verbal and writing skills and superlative cooperation and teambuilding abilities.
We don't just manufacture doors; we engineer the "front door" of the American dream and the security of global commerce. At Clopay, we believe our strength lies in our people. From our design engineers to our manufacturing associates and delivery drivers, every member of the team plays a vital role in our success.
Our Team Members Thrive Because We Prioritize
- Unrivaled Scale: Work for a market leader with a massive manufacturing footprint and a reputation for excellence that spans nearly two centuries.
- A Culture of "What’s Next": We invest heavily in automation, sustainable materials, and smart-home integration to stay ahead of the curve.
- Commitment to People: As a Griffon Corporation company, we provide the stability of a large organization with the tight-knit, collaborative feel of a specialized craft team.
- A Legacy of Expertise: Join our "Pioneer Club"—a group of over 440 employees who have been with us for 20 years or more. We offer the stability of a market leader and a place where you can truly grow a lifelong career.
- Commitment to Innovation: We aren’t just keeping up with industry trends; we’re setting them. Whether it’s our exclusive WINDCODE® technology or our award-winning designs, we provide the tools for you to do your best work.
- Community Focused: Our success is linked to the well-being of our neighbors and communities. Through our partnership with Habitat for Humanity, Clopay employees help provide homes and security to families in the communities where we live and work.