What are the responsibilities and job description for the Engineer Customer and Product Support position at Clopay Corporation?
Open the Door to Your Future with Clopay Corporation & CornellCookson
At Clopay Corporation, we are more than just North America’s largest residential and commercial garage door manufacturer—we are a powerhouse of innovation, safety, and design. Through our premier brands, we lead the industry in providing groundbreaking high-performance closure solutions for both the places people call home and the spaces where the world does business.
Headquartered in Mason, Ohio, and operating state-of-the-art manufacturing facilities in Troy, Ohio, Russia, Ohio, Mountaintop, Pennsylvania, and Goodyear, Arizona, we are a proud American-owned company and a wholly-owned subsidiary of Griffon Corporation. Our reach extends across 55 distribution centers and thousands of retail locations in the U.S. and Canada ensuring that we deliver the right door for every opening – from homes to businesses and beyond.
By joining our team, you become part of a legacy that blends the residential elegance of Clopay, known as "America’s Favorite Garage Doors," with the industrial strength and 180-year heritage of our rolling brands, Cornell and Cookson. Together, we secure everything from family garages to the world's most iconic stadiums and skyscrapers.
We currently have an opening for a Engineer Customer and Production Support in our Goodyear, AZ.
Responsibilities Include
We don't just manufacture doors; we engineer the "front door" of the American dream and the security of global commerce. At Clopay, we believe our strength lies in our people. From our design engineers to our manufacturing associates and delivery drivers, every member of the team plays a vital role in our success.
Our Team Members Thrive Because We Prioritize
Compensation Disclaimer: Please note that compensation for this position may be higher or lower than your current salary, depending on factors such as role responsibilities, market benchmarks, internal equity, and your qualifications. If selected, any change in pay will be discussed and confirmed prior to accepting the offer. Applying for this role indicates your understanding and acceptance of this potential salary adjustment.
At Clopay Corporation, we are more than just North America’s largest residential and commercial garage door manufacturer—we are a powerhouse of innovation, safety, and design. Through our premier brands, we lead the industry in providing groundbreaking high-performance closure solutions for both the places people call home and the spaces where the world does business.
Headquartered in Mason, Ohio, and operating state-of-the-art manufacturing facilities in Troy, Ohio, Russia, Ohio, Mountaintop, Pennsylvania, and Goodyear, Arizona, we are a proud American-owned company and a wholly-owned subsidiary of Griffon Corporation. Our reach extends across 55 distribution centers and thousands of retail locations in the U.S. and Canada ensuring that we deliver the right door for every opening – from homes to businesses and beyond.
By joining our team, you become part of a legacy that blends the residential elegance of Clopay, known as "America’s Favorite Garage Doors," with the industrial strength and 180-year heritage of our rolling brands, Cornell and Cookson. Together, we secure everything from family garages to the world's most iconic stadiums and skyscrapers.
We currently have an opening for a Engineer Customer and Production Support in our Goodyear, AZ.
Responsibilities Include
- Maintain engineering standards and drawings through Engineering Change Orders (ECOs). Complete line extensions to expand product offering.
- Work with Production and Strategic Manufacturing on Design for Manufacturing (DFM).
- Work with Strategic Marketing and Marketing to effectively launch new product offerings.
- Use parametric CAD (Inventor) to create 3D models of parts and assemblies using a variety of manufacturing materials & processes including sheet metal, structural steel, welding, casting, and roll forming.
- Perform physical and theoretical analysis and testing on parts and systems.
- Identify and implement cost reductions and product improvements.
- Provide support as required for customers, both internal and external.
- Participate in design reviews and brainstorming activities with other design engineers.
- Complete projects individually or in collaboration with other design engineers.
- Associates or Bachelor’s degree in Mechanical Engineering, Technology, or another similar degree program.
- Proficient in Autodesk Inventor or similar 3D parametric modeling software.
- Proficient in Microsoft Office Product Suite.
- High Mechanical Aptitude.
- Working knowledge of hand tools and basic shop tools.
- EIT preferred.
- Working knowledge of motors and electrical control equipment preferred.
We don't just manufacture doors; we engineer the "front door" of the American dream and the security of global commerce. At Clopay, we believe our strength lies in our people. From our design engineers to our manufacturing associates and delivery drivers, every member of the team plays a vital role in our success.
Our Team Members Thrive Because We Prioritize
- Unrivaled Scale: Work for a market leader with a massive manufacturing footprint and a reputation for excellence that spans nearly two centuries.
- A Culture of "What’s Next": We invest heavily in automation, sustainable materials, and smart-home integration to stay ahead of the curve.
- Commitment to People: As a Griffon Corporation company, we provide the stability of a large organization with the tight-knit, collaborative feel of a specialized craft team.
- A Legacy of Expertise: Join our "Pioneer Club"—a group of over 440 employees who have been with us for 20 years or more. We offer the stability of a market leader and a place where you can truly grow a lifelong career.
- Commitment to Innovation: We aren’t just keeping up with industry trends; we’re setting them. Whether it’s our exclusive WINDCODE® technology or our award-winning designs, we provide the tools for you to do your best work.
- Community Focused: Our success is linked to the well-being of our neighbors and communities. Through our partnership with Habitat for Humanity, Clopay employees help provide homes and security to families in the communities where we live and work.
Compensation Disclaimer: Please note that compensation for this position may be higher or lower than your current salary, depending on factors such as role responsibilities, market benchmarks, internal equity, and your qualifications. If selected, any change in pay will be discussed and confirmed prior to accepting the offer. Applying for this role indicates your understanding and acceptance of this potential salary adjustment.