What are the responsibilities and job description for the Customer Service Representative - Service position at CLONINGER FORD INC?
🚗 JOIN THE CLONINGER AUTOMOTIVE GROUP TEAM! 🚗
Now Hiring: Service BDC Representative
📍 Salisbury, NC
Are you energetic, customer-focused, and thrive in a fast-paced environment? Cloninger Automotive Group is looking for a Service BDC Rep to join our growing team supporting our Ford, Toyota, and Honda locations!
At Cloninger Automotive Group, we believe in a family-feel culture where employees are valued, recognized, and given opportunities to grow.
✨ What We Offer:
• Competitive Pay Bonus Structure
• Full Benefits Package
• 401(k) with Company Match
• Monthly Employee Recognition Luncheons
• Positive, Team-Oriented Work Environment
• Growth & Advancement Opportunities
📋 Responsibilities:
• Handle inbound and outbound customer calls
• Schedule service appointments efficiently
• Provide exceptional customer service experiences
• Follow up with customers regarding service needs
• Work closely with service advisors and management teams
• Maintain accurate customer communication records
If you enjoy helping customers and want to be part of a company that values its people, we want to hear from you!
Apply today and grow your career with Cloninger Automotive Group!
Qualifications:✅ Qualifications:
• Dealership experience preferred
• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Positive attitude and team-player mindset
• Computer and phone proficiency required