What are the responsibilities and job description for the Escape Room Team Member position at Clockwise Escape Room?
Clockwise Escape Room is currently looking for part-time employees to join our team in the role of “Game Master.” We offer a starting wage of $18/hour plus a 5 star review bonus program. The review bonus offers $25 per 5 star review earned by the employee. A candidate with experience in hospitality, retail, or other customer service roles would be a great fit. Previous experience as an escape room game master or enthusiast is a plus!
Specifically, we are looking for someone with:
- Excellent communication skills (personable and comfortable speaking in front of groups)
- Strong sense of initiative and flexibility (able to think on your feet and troubleshoot software, hardware, and customer service issues)
- A flexible schedule who is willing to work /- 20 hours per week to start, potentially increasing as our venue grows
- The ability to commit to weekend shifts (Friday evenings, Saturday afternoons/evenings, and Sunday afternoons/evenings.)
A plus if you have:
- Weekday availability for special events.
- Basic or proficient knowledge of tools and maintenance.
- Customer sales skills.
- Played an escape room game before!
What does a Game Master do? We’re glad you asked! The majority of the Game Master’s job is to run escape room games. That includes:
- Greeting players as they arrive, signing them in, explaining the rules and ethos of the game, etc.
- Using our game surveillance system monitor teams playing, while providing hints and guidance as needed.
- Post game debriefing with teams and take team photos.
- Reset escape rooms after each game, ensure cleanliness or game rooms and repair or replacing puzzles/décor as needed.
A portion of the job is also administrative:
- Respond to customer phone calls.
- Monitor escape game schedule and assist in making bookings.
- Promote 5 star reviews and game sales to customers.
- Maintain a clean lobby, office, game rooms, etc.
Thanks for your interest! We are super excited to grow our team and provide a new flavor of entertainment to the Pleasanton community. We can’t wait to meet you!
Job Type: Part-time
Salary: $18.00 /hour
Job Type: Part-time
Expected hours: 15 – 20 per week
Job Type: Part-time
Pay: From $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Work Location: In person
Salary : $18