What are the responsibilities and job description for the Guest Service Representative position at CLIPPER PETROLEUM INC?
We are looking for an energetic and customer-focused Guest Service Representative to ensure excellent service for every guest. In this role, you’ll be the face of the store, providing fast, friendly service and maintaining a clean, welcoming environment. Your goal is to enhance each customer’s experience, whether they’re grabbing a quick snack or fueling up for the road.
Key Responsibilities:
- Greet and engage every customer with a positive, friendly attitude.
- Provide fast, accurate service at the register, handling payments and transactions.
- Promote sales through suggestive selling and knowledge of store promotions.
- Maintain a clean, organized store, including food prep areas, shelves, bathrooms, and gas pumps.
- Ensure product freshness and restock items as needed.
- Follow all safety and sanitation standards, as well as company policies for restricted sales (e.g., tobacco, alcohol).
- Assist with store inventory, pricing, and handling cash variances.
- High school diploma or GED preferred.
- Strong communication skills and a positive attitude.
- Attention to detail with a focus on maintaining store cleanliness and product accuracy.
- Ability to work flexible hours, including nights, weekends, and holidays.
Physical Requirements:
- Must be able to stand, walk, and move throughout the entire shift.
- Ability to lift and carry up to 50 lbs. and occasionally climb ladders.
- Exposure to hot and cold temperatures from store appliances and the outdoor environment.
Why Join Us?
At Clipper Petroleum, we pride ourselves on delivering great customer service in a fast-paced, team-oriented environment. If you enjoy interacting with people and take pride in your work, we’d love to have you as part of our team!