Medical Assistant (Non-certified/certified)

Job Summary: 

• Responsible for performing a wide variety of clinical and front desk medical assistant duties in a fast-paced office setting

Essential Functions: 

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that  are required of the employee

• Greets and accompanies patients to exam rooms; prepares patients for examinations and other procedures
• Takes vital signs, height, weight, and pertinent information and notes information in the patient’s chart for review and interpretation by the physician
• Collaborates with staff and physicians to ensure seamless patient flow
• Documents all care, procedures, and observations in accordance with policies and procedures
• Updates patient charts in system; checks charts prior to physician visit to see if all lab values, tests, and x-rays are available
• Answers patients telephone calls and questions daily; provides physician with call-back list
• Gives injections/vaccinations upon order and under the direction of the physician
• Obtains previous medical records using appropriate forms and system. During patient transfers, sends appropriate records for consultation and/or procedures
• Provides physician with assistance during special procedures and/or patient training
• Calls patient prescriptions to the pharmacies at physician’s direction
• Obtains prior authorization from insurance companies for medications, imaging, and/or procedures
• Notifies patients regarding test results within 24 – 48 hours of reviewing results with physician
• Performs waivered lab testing for routine procedures
• Obtains and prepares cultures, blood, and urine specimens for delivery to reference laboratory for processing as required
• Must demonstrate knowledge of cleaning, sterilization, and maintenance of instruments. Has equipment inspected by authorized personnel as required
• Assists with removal of sutures
• Maintains logs in office, medication administration, refrigerator, Quality Control (QC), etc.
• Maintains cleanliness of exam rooms and lab area
• Orders and stocks supplies for exam rooms and lab
• Keeps current on continuing education and hospital policies and procedures
• Maintains confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA)
• Must have the knowledge to operate the following: blood pressure cuff, stethoscope, HemaCue, electrocardiogram (EKG), AccuCheck, syringes, scales, vision chart, thermometer, Oxygen (O2) therapy, computer, copy machine, 
  telephone, fax machine, electronic biller/scheduler, and other office equipment
• Floats to other physician’s offices as the need arises
• Cross trained for front desk duties
• Schedules patients for tests and/or appointments with specialists and completes appropriate referral forms upon request of the physicians
• Provides patient education as requested by physician
• Initiates Advance Beneficiary Notice of Noncoverage (ABN) forms when needed

Education:

• High school diploma or equivalent

Experience:

• 2 years of experience as a Medical Assistant (MA), non-certified in a physician’s office or hospital setting preferred

Skills:

• Knowledge of specific physician specialty preferred
• Must demonstrate exceptional communication, telephone etiquette, customer service, and organizational abilities
• Proficiency in managing a fast-paced environment and multitasking is essential
• Basic computer skills required
• Medical terminology, anatomy, lab, instrument sterility, sterile technique, phlebotomy, and clinical skills required