Demo

Care Coordinator, ICC/FIT, Gardner

Clinical & Support Options
Gardner, MA Full Time
POSTED ON 9/27/2026
AVAILABLE BEFORE 10/26/2026
Care Coordinator, ICC/FIT, Gardner

CSO is looking for a Care Coordinator for our Intensive Care Coordination (ICC)/Family Based Intensive Treatment (FIT) team in Gardner.

Intensive Care Coordination is based on the well -known principles of Wraparound Care that respects and incorporates the needs and choices of the family with a focus on family culture and strengths. The Care Plan Team is chosen by the family and the team helps inform the family on the resources, supports and interventions that can support the family's goals.

Coordination of Care has shown to have better outcomes in improving the lives of children and families and is a key component of our children's behavioral health system. Care Coordinators work as a team with a Family Partner, an individual with lived experienced parenting a child with emotional/behavioral needs.

Starting Salary: $38,000-$44,000/year

As a Care Coordinator:

You Will:

  • Coordinate multiple services/supports for children and youth under the age of 21 with emotional/behavioral needs to develop an integrated Care Plan with the.
  • Facilitate Care Planning and learn the Wraparound Model of Care.
  • Act as a liaison with partnering agencies, State agencies, school personnel, etc.
  • Meet with youth and families in their home, at the office and in the community.
  • Provide referrals and linkages to appropriate services.
  • Support caregivers to learn effective advocacy skills.
  • Identify/engage the family's natural supports on the team.
  • Be flexible to occasionally work evening and/or weekend shifts.

Your Background:

  • Master's or Bachelor's degree in a mental health field or
  • Associate's degree or high school diploma and a minimum of five (5) years of relevant experience working with the children age 3-21 with emotional/physical challenges, experience in navigating any of the child/family-serving systems and experience advocating for family members who are involved with behavioral health systems
  • Valid Driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

  • Positive - maintaining resiliency and focusing on solutions
  • Respectful - collaborating and effectively communicating
  • Insightful - demonstrating self-awareness and effectively priority setting
  • Conscientious - taking accountability and applying feedback

What We Offer

At CSO, we believe our employees are our greatest asset. We are committed to supporting your professional growth, well-being, and success through:

  • Competitive salaries
  • Health and dental insurance
  • Generous paid time off
  • 403(b) retirement savings plan
  • Free CEUs and ongoing professional development through in-house training
  • Employee referral bonuses
  • Group-rate supplemental insurance options
  • A premier Employee Assistance Program
  • A flexible, supportive, and collaborative work environment

Why Join CSO?

For more than 50 years, Clinical & Support Options, Inc. (CSO) has been providing innovative, compassionate behavioral health services throughout Western Massachusetts. With locations across Springfield, Northampton, Greenfield, and surrounding communities, our multidisciplinary teams work together to make a meaningful difference in the lives of individuals and families.

When you join CSO, you become part of a mission-driven organization where collaboration, professional growth, and community partnerships are valued. We encourage our employees to bring their ideas, strengths, and unique perspectives to their work-and provide opportunities to learn, grow, and build a rewarding career along the way.

Come grow with us and make a difference in the communities we serve!

A Great Place to Work

CSO was named a Healthcare Industry Top Workplace, and has been recognized as the fastest-growing behavioral health agency in Western Massachusetts. Our commitment to our employees is reflected in our consistently strong internal employee satisfaction results, with more than 90% of CSO staff reporting that they would recommend CSO as a great place to work.

We invite you to learn more about CSO and discover what makes our organization a great place to build your career.

Professional Development

We are committed to helping our employees continue to learn and grow. CSO offers in-house training and professional development opportunities in areas such as:

Trauma-Informed Care - Motivational Interviewing - Mindfulness Skills - and more

EOE/AA

Salary : $38,000 - $44,000

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Care Coordinator, ICC/FIT, Gardner?

Sign up to receive alerts about other jobs on the Care Coordinator, ICC/FIT, Gardner career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$47,543 - $64,320
Income Estimation: 
$56,220 - $78,495
Income Estimation: 
$65,218 - $79,682
Income Estimation: 
$79,078 - $104,694
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Clinical & Support Options

  • Clinical & Support Options Leominster, MA
  • CSO is looking for a Clinical Supervisor to work in our CBHC (Community Behavioral Health Clinic) Emergency Services Program (ESP) in Leominster. Our Emerg... more
  • Just Posted

  • Clinical & Support Options Leominster, MA
  • CSO is looking for a Case Manager Supervisor for our Emergency Services Program (ESP) in Leominster. This position will supervise case management services ... more
  • Just Posted

  • Clinical & Support Options Leominster, MA
  • CSO is looking for a Case Manager to join our PACT team in Leominster. Program for Assertive Community Treatment (PACT) is an evidence-based intensive outp... more
  • Just Posted

  • Clinical & Support Options Gardner, MA
  • CSO is looking for a Case Manager Supervisor for our Emergency Services Program (ESP) in Gardner. This position will supervise case management services for... more
  • 1 Day Ago


Not the job you're looking for? Here are some other Care Coordinator, ICC/FIT, Gardner jobs in the Gardner, MA area that may be a better fit.

  • City of Gardner Gardner, MA
  • The City of Gardner Building Department is seeking a full-time Local Building Inspector. The Local Inspector will work under the administrative directive o... more
  • 16 Days Ago

  • Behavioral Health Network, Inc (BHN) Leominster, MA
  • BHN is currently seeking a FIT Clinician to join our Family Based Intensive Treatment program under the Community Service Agency. , providing intensive, co... more
  • 5 Days Ago

AI Assistant is available now!

Feel free to start your new journey!