What are the responsibilities and job description for the Relief Safe Haven Counselor, Greenfield position at Clinical & Support Options, Inc.?
CSO is looking for Relief Counselors for our Safe Haven program in Greenfield.
CSO's Safe Haven is a 24 hour/day, 7 day/week fully supported transitional housing program. Safe Haven provides beds for chronically homeless individuals residing in Franklin or Hampshire Counties. This program is peer lead and staffed with Counselors and Case Managers.
This position will be responsible for the care and treatment of clients, as well as specific tasks necessary to the operation of this program component. Evening and weekend shifts are available.
Starting Pay: $18.50/hour. Premium shift pay for overnights.
You Will
As a Relief Safe Haven Counselor:
We also seek applicants who embody CSO's values by being:
Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!
CSO was voted a "Healthcare Industry Top Workplace" in 2023, 2024 and 2025. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!
CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.
EOE/AA
CSO's Safe Haven is a 24 hour/day, 7 day/week fully supported transitional housing program. Safe Haven provides beds for chronically homeless individuals residing in Franklin or Hampshire Counties. This program is peer lead and staffed with Counselors and Case Managers.
This position will be responsible for the care and treatment of clients, as well as specific tasks necessary to the operation of this program component. Evening and weekend shifts are available.
Starting Pay: $18.50/hour. Premium shift pay for overnights.
You Will
As a Relief Safe Haven Counselor:
- Establish a 1:1 therapeutic relationship with each program client
- Provide support and safety for clients utilizing the program
- Assist clients with activities of daily living, including self-care, cooking, recreation, and medication responsibilities according to individual treatment plans
- Prepare daily evening meal for clients and staff when working the evening shift
- Participate in treatment planning and clinical referrals as part of case management duties
- Monitor clients, including hourly bed checks and documentation, and provide closer observation as needed
- Participate in ongoing in-service training for the purpose of maintaining, developing, and sharing counselor skills
- Medication administration and documentation
- Occasional food shopping and purchasing of supplies when needed for daily program operations
- Present cases to insurance companies and obtain prior approvals as assigned
- Provide client transportation as needed
- Bachelor's or Associate's degree or High School Diploma with 2 years of relevant Human Services experience
- Valid driver's license and reliable transportation
We also seek applicants who embody CSO's values by being:
- Positive -- maintaining resiliency and focusing on solutions
- Respectful -- collaborating and effectively communicating
- Insightful -- demonstrating self-awareness and effectively priority setting
- Conscientious -- taking accountability and applying feedback
Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!
CSO was voted a "Healthcare Industry Top Workplace" in 2023, 2024 and 2025. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!
CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.
EOE/AA
Salary : $19
