What are the responsibilities and job description for the CBHC Family Partner, Athol position at Clinical & Support Options, Inc.?
CSO is looking for a Family Partner for our Community Behavioral Health Center (CBHC) in Athol.
Are you the parent or caregiver of a child who has struggled with emotional or physical challenges? Was there ever a time that you felt like you were alone? There are many other care givers out there navigating their way through a similar journey, and they could use your support. CSO has a unique opportunity for you to share your lived experience and provide guidance and insight to those going through challenges similar to the ones you've already endured.
This is a peer position, for a candidate who has lived experience as a caregiver of a child who's received services for mental health diagnosis.
Starting Salary: $38,000-$44,000/year
You Will
As a Family Partner:
We also seek applicants who embody CSO's values by being:
Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.
Our Agency
Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!
CSO was voted a "Healthcare Industry Top Workplace" in 2023, 2024 and 2025. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!
CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.
EOE/AA
Are you the parent or caregiver of a child who has struggled with emotional or physical challenges? Was there ever a time that you felt like you were alone? There are many other care givers out there navigating their way through a similar journey, and they could use your support. CSO has a unique opportunity for you to share your lived experience and provide guidance and insight to those going through challenges similar to the ones you've already endured.
This is a peer position, for a candidate who has lived experience as a caregiver of a child who's received services for mental health diagnosis.
Starting Salary: $38,000-$44,000/year
You Will
As a Family Partner:
- Work in conjunction with CBHC Clinician and other staff to complete assessments and Family Support Plans (including CANS Assessment when needed)
- Provide support for parent and/or family members through process of assessment and Family Support Plan development; encourage involvement of natural supports for families
- Oversee implementation of the Family Support Plan
- Provide direct supports to family members
- Deliver services on-site or in the parent/caregiver's home or community
- When applicable, provide education, coaching, training and assistance to parents in navigating child serving systems (DCF, DMH, juvenile justice)
- For families engaging in Intensive Care Coordination services, participate in Wraparound processes including completing paperwork, attending Care Plan team meetings, and communicating with Care Coordinator
- As a designated critical employee of CSO, must come to work when scheduled regardless of adverse weather conditions, and when other CSO offices are closed, including holidays. In the event there are extenuating circumstances, employee must make prior arrangements with Program Director in order to maintain adequate staffing in the program
- Complete all initial and ongoing credentialing requirements for those hospitals where employee will be providing services including obtaining required vaccinations, tox screens, and safety/health education competencies. (Any necessary vaccinations/x-rays are employee's responsibility)
- Foster empowerment and building self-efficacy
- Facilitate linkages to peer/parent support and self-help groups as necessary
- Minimum high school diploma or GED and two years' experience working with children, adolescents or transition age youth
- Experience as parent/caregiver of a youth with special needs, and preferably a youth with mental health needs; willingness to share this experience/journey with child serving systems
- Valid driver's license and reliable transportation required
We also seek applicants who embody CSO's values by being:
- Positive -- maintaining resiliency and focusing on solutions
- Respectful -- collaborating and effectively communicating
- Insightful -- demonstrating self-awareness and effectively priority setting
- Conscientious -- taking accountability and applying feedback
Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.
Our Agency
Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!
CSO was voted a "Healthcare Industry Top Workplace" in 2023, 2024 and 2025. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!
CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.
EOE/AA
Salary : $38,000 - $44,000
