What are the responsibilities and job description for the Teller Bilingual Spanish Preferred position at Climb Credit Union?
Description
The Teller is responsible for greeting members and potential members, identifying their perceived and unperceived needs and process transactions promptly and accurately. This position promotes quality member service, via the telephone or in person. Utilizes a thorough credit union product knowledge, exceptional cross selling and service skills and a professional demeanor to assist each member. Performs exceptional service, working both independently and as a team.
Why Climb Credit Union
- As not-for-profits and member-owned financial cooperatives, credit unions are incredibly unique institutions. Earnings are returned to members in the form of better rates, lower fees and great services. Be a part of a movement that pays it forward!
- Climb Credit Union was founded in 1951. We’re a stable, successful and growing financial institution, which is why we need you.
- A suite of outstanding benefits is available to employees who work 20 or more hours a week. In addition to healthcare, dental and life insurance, 401(k), personal time off, we offer employee discounts on loans and other perks as well.
- Learn a ton with our on-the-job training programs and set yourself up for career and personal financial success.
- Climb Credit Union has been recognized as a top place to work by The Denver Post in 2024 & 2025. This award recognizes our positive work environment and goal of fostering employee satisfaction, and it's truly a testament to our efforts.
PERKS OF CLIMB CREDIT UNION
- 401K Employer match 100% Match on first 3% and 50% on next 2.5%
- Medical, Dental, Vision Insurance
- PTO (Paid Time Off) 2 additional personal days (Floating)
- VTO (Volunteer Time Off) 16 hours
- 11 Paid Holidays
- Employee Assistance plan focuses on wellness, mental health - 8 free sessions offered
- Tuition Reimbursement
- Employee loan rate reduction
- Discounts on Climb Credit Union loans and services
- Financial Investment/Counseling
- Employee events throughout the year
Check out this video to learn what drives us at Climb and how we make a difference every day, https://www.youtube.com/watch?v=XPGES8a9OSs https://youtu.be/FeEw2UqGudo (Spanish)
Requirements
What will you be doing?
- Greet members and potential members, answer all product and service inquiries and resolves problems within authority.
- Refers issues beyond their authority to the next level, along with their recommendations.
- Identifies cross sell opportunities and cross sells services/products beneficial to members in accordance to the credit union’s standards and goals.
- Performs member transactions, within authority, accurately, efficiently with good audit trail within credit union guidelines and policies
- Assures that appropriate records are maintained and required reports/tasks processed.
- Maintains a balanced check run and cash drawer at all times.
- Performs other related duties as assigned.
Knowledge & Skills:
- One year to three years of similar or related experience.
- A high school education or GED.
- Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion.
- Bilingual Preferred, however not required
- Able to operate a 10-key calculator, typewriter, and computer keyboard.
- Ability to lift up to 20 pounds.
This is a full-time, non-exempt position with compensation of $20.00 hourly depending on experience, education and qualifications.
If you are ready to Rise & Thrive and bring unforgettable experiences to our members and help grow a thriving organization, please apply. We appreciate your interest with Climb Credit Union and look forward to meeting you!
Salary : $20