Remote Sales & Customer Support Specialist

Company Description

Climacore HVAC & R is a full-service HVAC company dedicated to delivering fast, reliable, and affordable air conditioning solutions to homeowners, businesses, and builders throughout Florida. From emergency repairs and installations to maintenance plans and in-house financing through CoolNow™, we aim to make comfort accessible and stress-free. We take pride in our commitment to hustle, honesty, and reliability, ensuring quality service when it matters most.

Role Description

We are currently looking for a sales professional who is not only strong in customer communication but also organized, coachable, and ready to grow within a fast-paced company environment. At ClimaCore, we operate with a coaching leadership style. This means you will receive close guidance, regular one-on-one follow-ups, and continuous feedback to help you improve and grow. We maintain a positive and supportive environment, but we also hold a high standard of performance and accountability.

This is a part-time, on-site position for a Sales & Customer Support Specialist located in Orlando, FL. The specialist will provide exceptional customer service, assist clients in identifying the most suitable HVAC solutions tailored to their needs, and execute sales strategies to boost company growth. Key responsibilities include addressing customer inquiries, offering detailed product and service information, processing orders, managing sales leads, and fostering strong, long-term client relationships. The role also involves collaborating across departments and staying informed about HVAC products and technologies.

This role goes beyond sales. After closing a deal, you will be responsible for following a structured process, including:

• Coordinating financing approvals
• Preparing internal production documentation
• Updating project details in our systems (Notion, QuickBooks, etc.)
• Ensuring each project moves forward correctly and efficiently

We are looking for someone who is:

• Comfortable receiving feedback and being coached
• Bilingual English/Spanish
• Detail-oriented and organized
• Motivated by performance and growth
• Open to working in a structured, process-driven environment

We also offer performance-based incentives, including bonuses tied to customer satisfaction and results (for example, being recognized by name in client reviews).

If this sounds like a good fit for you, we would like to schedule a virtual interview to learn more about you and walk you through our process in more detail.