What are the responsibilities and job description for the SAP OTC Functional SME position at ClifyX?
Purpose: Lead & design integrated sales & customer processes (functional SME support).
Key Responsibilities:
- Serve as the business process expert for Order-to-Cash functions (customer management, order processing, fulfillment, billing, returns, credit management, customer service).
- Provide detailed knowledge of current sales, distribution, and customer service processes.
- Participate in fit-to-standard workshops and evaluate SAP S/4HANA capabilities.
- Review and validate business requirements, process designs, configuration decisions, and functional specifications.
- Support testing (SIT/UAT), data migration validation, and cutover preparation.
- Support change management, user training, and adoption activities.
Required Skills:
- S/4 Finance certification preferred.
- 5 years of expertise in SD, MM, EWM, Logistics, Sales Planning, Inventory Management.
- Expert in Sales & Sales operations industry experience; end-to-end process knowledge.
- Knowledge in SAP Signavio and SAP Cloud ALM required.
Regards
Mohd Faisal
908-279-1281
faisal@clifyx.com