What are the responsibilities and job description for the Front Office Coordinator position at Clifton Springs Hearing Center?
We are a private Hearing Healthcare practice in the Finger Lakes seeking a reliable, detail-oriented, and energetic Front Office Coordinator to join our team. This is a dynamic, patient-facing role where professionalism, organization, and strong communication are key.
This position requires travel between our three locations: Phelps, Canandaigua, and Pittsford, NY.
What You’ll Do
- Deliver exceptional customer service to every patient and visitor
- Manage high-volume phone calls with professionalism and care
- Coordinate scheduling, patient flow, and front office operations
- Maintain accurate records and attention to detail in all tasks
- Collaborate with team members to ensure a smooth, positive patient experience
What We’re Looking For
- Strong customer service and communication skills
- Highly organized with great attention to detail
- Dependable and able to work both independently and as part of a team
- Comfortable in a fast-paced, multitasking environment
- Willing and able to travel between all three office locations
Qualifications
- 1 years of front office experience (medical setting preferred)
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Experience in a sales or service-based environment is a plus
Why Join Us?
- Supportive team environment
- Meaningful work helping patients improve their quality of life
- Variety in your day with a dynamic, multi-location role
Pay: $17.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
Salary : $17 - $18