Facilities and Maintenance Coordinator

EMPLOYER INFORMATION:
Clifford Beers Community Care Center (CBCCC) is a mental health clinic serving children and families. Our mission is to provide integrated services addressing mental, physical, and social determinants in order to improve health, resiliency and quality of life for children, families and communities.

PURPOSE:
Under the direction of the Vice President of Business Operations, the Facilities and Maintenance Coordinator supports the day-to-day maintenance, repair, and operational needs of all Clifford Beers Community Care Center locations. This role is responsible for ensuring facilities are safe, functional, clean, and compliant with applicable standards and regulations.
The Facilities and Maintenance Coordinator performs routine building maintenance, coordinates service requests, assists with vendor and contractor oversight, and supports responsive communication with landlords, property management companies, and tenants regarding facility concerns and repairs. This position plays an important role in maintaining a safe and welcoming environment for staff, clients, and visitors.

KEY RESPONSIBILITIES:
The essential functions of this position include, but are not limited to:

• Manage routine building maintenance and perform minor repairs including plumbing, electrical, painting, carpentry, furniture assembly, cleaning, and general facility upkeep.
• Respond promptly to facility-related requests, maintenance issues, and work orders across all CBCCC locations.
• Coordinate directly with landlords, property management companies, vendors, contractors, and tenants regarding maintenance concerns, repairs, inspections, and building access.
• Maintain safe, functional, and compliant facility environments through ongoing monitoring and corrective action.
• Maintain facility work orders, preventive maintenance schedules, maintenance logs, and related documentation.
• Monitor and maintain lighting, HVAC systems, utilities, safety equipment, appliances, security systems, and office equipment functionality.
• Coordinate contractor and vendor access and oversee completion of facility-related services and repairs.
• Maintain compliance readiness for licensing, credentialing, Joint Commission, OSHA, and other regulatory requirements related to facility operations.
• Coordinate and facilitate office moves, furniture setup, storage organization, and workspace preparation.
• Maintain inventory of maintenance supplies, tools, equipment, and related facility materials.
• Perform and coordinate seasonal exterior maintenance activities including lawn care, landscaping, snow and ice preparation, debris removal, and general grounds upkeep at all CBCCC locations.
• Coordinates facility-related environmental, pest control, maintenance, and renovation activities across multiple locations. Performs routine inspections, identifies issues requiring escalation, supports minor corrective actions, and coordinates third-party vendors for specialized services including pest management, mold remediation, and construction projects.
• Maintains and implements emergency management protocols including supporting evacuation procedures, business continuity efforts, emergency vendor coordination, and maintaining readiness of facility-related emergency equipment and documentation.
• Respond to urgent and emergency facility situations as needed.
• Other duties as assigned.

TRAVEL:

• This role requires regular travel throughout the Greater New Haven area.

ENVIRONMENTAL CONDITIONS:

• Indoors and outdoors, including environmentally controlled office settings and facility maintenance environments.

COMPETENCIES:
Must demonstrate the following competencies:

Diversity and Inclusion: 
Foster an environment in which all members of the CBCCC community, from staff to partners and clients, are treated equitably and are able to contribute fully and meaningfully to the mission of CBCCC.  Employees must make every effort to:

• Treat others with respect
• Practice cultural humility
• Elicit and welcome different points of view

Integrity: 
Act ethically with honesty and consistency regardless of the situation.  Employees must make every effort to:

• Be accountable for his or her own actions
• Make decisions based on what is better for the families and employees
• Build and maintain trust among co-workers and our families
• Uphold honesty in all actions 

Excellence: 
Commitment to deliver outstanding practices in both managing the organization, service delivery, and collaborating with partners.  Employees must make every effort to:

• Utilize data and research to provide the highest quality of care 
• Regularly participate in professional development to stay abreast of most recent and progressive practices
• Promote continuous quality assessment and improvement

Communication: 
The ability to express oneself clearly and professionally both in writing, conversations, and in nonverbal communication with others.  Employees must make every effort to:

Oral Communication

• Speak clearly and in an organized manner that can be easily understood
• Express ideas concisely and respectfully
• Summarize or paraphrase his/her understanding of what others have said to verify understanding and prevent miscommunication
• Hold themselves accountable for pitch, speed, tone and volume of voice while speaking
• Show understanding of professional and cultural implications of body posture, stance, gestures, proximity to listener, facial expressions and appearance

Written Communication

• Write clear and concise sentences devoid of grammatical and spelling errors
• Tailor writing style to the audience of the message
• Write in a respectful and tactful manner

AAP Statement
Clifford Beers Community Care Center (CBCCC), is an Equal Opportunity Employer. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply to all of our job openings. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, Sexual Orientation, and Gender Identity or Expression, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
 

EDUCATION:

• High school diploma or equivalent required.
• Technical or trade school certification preferred

EXPERIENCE:

• Minimum of 3 years of experience in facilities maintenance, building operations, property maintenance, or related field preferred.
• Experience working in healthcare, clinic, or multi-site facilities environments preferred.
• Experience supporting Joint Commission or regulatory compliance requirements preferred.

LICENSURE:

• Valid driver’s license and reliable transportation required.

SKILLS:

• General building maintenance and repair knowledge
• Ability to perform light maintenance duties independently
• Basic knowledge of plumbing, electrical, HVAC, and carpentry systems
• Ability to prioritize and respond to facility issues in a timely manner
• Strong customer service and tenant responsiveness skills
• Ability to coordinate with vendors, contractors, and property management teams
• Basic computer skills including email, Excel, and work order tracking systems
• Ability to work independently and manage multiple priorities
• Ability to work a flexible schedule when operationally necessary

REQUIREMENTS:

• Valid driver’s license and reliable transportation
• Ability to travel regularly between CBCCC locations

PHYSICAL ABILITIES:

• 10% of the time is spent making repetitive motions
• 20% of the time spent sitting
• 50% walking, bending, standing, stooping, crouching, or kneeling
• 20% of the time is spent using hands to type, write, or use controls
• Must be able to lift up to 50 pounds with or without assistance
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
   

Salary : $55,000 - $78,000