What are the responsibilities and job description for the Account Manager position at CLI Services?
Company Description CLI Services, also known as Colorado Lighting Inc., is a woman-owned small business specializing in lighting and electrical services for commercial and industrial clients. The company offers comprehensive solutions to illuminate workplaces while remaining agile and customer-focused. CLI Services is committed to reducing environmental impact through energy conservation and alternative power sources. The team helps clients improve their work environments, optimize energy usage, and lower energy costs. As energy-saving and environmental sustainability specialists, CLI Services provides both technical expertise and personalized service to its clients.
Role Description The Account Manager is a full-time, on-site role based in Denver, CO, responsible for managing and growing relationships with commercial and industrial clients. This role includes overseeing client accounts, understanding customer needs, and recommending lighting and electrical solutions that align with energy efficiency and sustainability goals. Day-to-day tasks involve preparing proposals, coordinating with internal technical and service teams, monitoring project progress, and ensuring timely delivery of services. The Account Manager will handle contract renewals, respond to client inquiries, resolve issues, and maintain accurate account documentation. This role also includes prospecting for new business opportunities, attending client meetings, and contributing to sales planning and forecasting.
Qualifications
Role Description The Account Manager is a full-time, on-site role based in Denver, CO, responsible for managing and growing relationships with commercial and industrial clients. This role includes overseeing client accounts, understanding customer needs, and recommending lighting and electrical solutions that align with energy efficiency and sustainability goals. Day-to-day tasks involve preparing proposals, coordinating with internal technical and service teams, monitoring project progress, and ensuring timely delivery of services. The Account Manager will handle contract renewals, respond to client inquiries, resolve issues, and maintain accurate account documentation. This role also includes prospecting for new business opportunities, attending client meetings, and contributing to sales planning and forecasting.
Qualifications
- Account management and client relationship skills, including the ability to build trust, manage expectations, and provide ongoing support.
- Sales and business development capabilities, such as identifying opportunities, preparing proposals, and negotiating agreements.
- Knowledge of commercial lighting, electrical services, and energy efficiency or willingness to learn technical concepts quickly.
- Strong communication, presentation, and interpersonal skills for interacting with clients, vendors, and internal teams.
- Organizational and time-management skills, including managing multiple accounts, tracking activities, and meeting deadlines.
- Proficiency with office and CRM software for maintaining records, generating reports, and supporting account planning.
- Ability to work on-site in Denver, CO, including visiting customer locations as needed.
- Relevant experience in B2B account management, sales, or customer service; experience in commercial or industrial services is a plus.
- High school diploma required; an associate or bachelor’s degree in business, marketing, or a related field is preferred.