Housemen - Clevelander Hotel

Part-Time: Fridays, Saturdays, and Sundays.

Summary:

Assure cleanliness of guest floor corridors, foyers, stairwells, and public areas, and assist room attendants to maintain Jesta’s high standards of quality.

Duties and Responsibilities:

• Provide and supply all housekeeping carts with appropriate PAR levels of linens & towels in compliance with property standards.
• Remove and soiled linens and trash from rooms upon stripping.
• Collect all soiled linen and at shift ending all are taken to laundry room for laundry pick up for cleaning service.
• House person must participate on restock linen on floors as necessary 
• Clean and maintain common areas, i.e., elevators and elevators trucks stock, all back lending must be in order and perfectly cleaned. 
• Floor closets must be organized and cleaned.
• Hallways and stairs must be cleaned daily. Cleaning may require cleaning of windows, sweeping, mopping, waxing, and polishing marble floors, carpet and tile floors as required.
• Perform deep/ general cleaning as scheduled on business needs. Assist attendants on immediate rushed tasks
• Manage guest requests, inquiries, and complaints promptly and completely. Ensure follow up with guest are performed in a timely manner to maintain a high level of guest satisfaction and quality service. 
• Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift. 
• Reports all accidents and injuries in a timely manner.
• Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively.
• Comply with attendance rules and be available to work on a regular basis. Able to work varied shifts, including Weekday, Evenings, weekends and holidays.
• Perform any other job-related duties as assigned.

Other Functions:

• Ability to work in a fast-pace, high-energy and demanding work environment.
• Ability to work use commercial cleaning chemicals.
• Strong attention to detail.
• Ability to establish and maintain effective working relationships with team members and guests.
• Able to understand and follow all safety related procedures while performing all tasks.
• Regular attendance in conformance with the standards is essential to the successful performance of this position.
• Comply with attendance rules and be available to work on a regular basis. Able to work varied shifts, including Weekday, Evenings, weekends and holidays.

Minimum Qualifications:

• No qualifications necessary

Knowledge, Skills and Abilities:

• Ability to verbally communicate with others
• Ability to take direction from others 
• Strong interpersonal, organizational and time management skills required.