What are the responsibilities and job description for the Installation/MDU Supervisor position at CLEVELAND UTILITIES?
Cleveland Utilities Authority, a municipal utility providing electric, water, wastewater and fiber services to the Cleveland, Tennessee/Bradley County area, is seeking Installation/MDU Supervisor. This role will be responsible for conducting site walks for Multi-Dwelling Units (MDUs) and commercial properties. This person will collaborate closely with the Fiber Design team to document as-built record changes. Additionally, the individual will assign work to installation teams, coordinate materials for crews and provide training to CUA MDU and Commercial Installers to ensure high-quality installations and adherence to company standards.
ESSENTIAL FUNCTIONS:
- Conduct site walks for Multi-Dwelling Units (MDU) and commercial properties
- Collaborate with the Fiber Design team to document as-built record changes
- Assign work to installation teams
- Provie adequate training for CUA MDU and Commercial Installers to ensure high-quality installations and adherence to company standards.
- Maintain accurate records of installations, materials used and test results.
- Ensure compliance with CUA safety standards, local codes and company policies.
- Provide excellent customer service while maintaining a positive attitude.
- Problem solving skills and a strong work ethic are essential.
- Other duties as assigned by supervision/management.
PERSONAL REQUIREMENTS:
- High School Graduate or General Education Degree (GED): Required.
- Valid Driver’s License.
- Five years of hands-on experience with:
o Working in the outside plant environment (aerial, underground, handholes).
o Reading and understanding construction prints and fiber schematics.
o Basic troubleshooting in FTTH or fiber-based access networks.
- Two years of hands-on experience with:
o Management of installation crews.
- Exceptional problem-solving skills and the ability to troubleshoot complex issues.
Qualified applicants should submit a resume by Friday, November 21, 2025, to:
CLEVELAND UTILITIES AUTHORITY
POST OFFICE BOX 2730
CLEVELAND, TN 37320-2730
OR
Click APPLY below
AN EQUAL OPPORTUNITY EMPLOYER
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