What are the responsibilities and job description for the Bank Teller position at Cleveland State Bank?
Job Overview
We are seeking a detail-oriented and customer-focused Bank Clerk to join our team. In this role, you will be responsible for providing exceptional service to our clients while managing various banking transactions. The ideal candidate will possess strong mathematical skills, a keen eye for detail, and the ability to build positive relationships with customers.
Responsibilities
- Process customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments.
- Maintain cash register operations and ensure proper cash handling procedures are followed.
- Assist customers with inquiries regarding their accounts and provide information on banking products and services.
- Identify potential fraud through diligent monitoring of transactions and customer behavior.
- Promote bank products through upselling techniques to enhance customer satisfaction and meet sales goals.
- Support loan processing by gathering necessary documentation and assisting clients throughout the application process.
- Utilize customer relationship management tools to track interactions and follow up on client needs effectively.
- Collaborate with team members to ensure a smooth workflow within the bank branch.
Requirements
- Previous experience in a banking or retail environment is preferred.
- Strong understanding of retail math and basic math skills for accurate transaction processing.
- Knowledge of fraud prevention detection methods is a plus.
- Excellent sales skills with the ability to upsell banking products effectively.
- Familiarity with loan processing procedures is advantageous.
- Strong customer service skills with the ability to build lasting relationships with clients.
- Proficient in using cash registers and handling cash transactions accurately.
- A commitment to maintaining confidentiality and security of customer information.
If you are passionate about providing excellent service in a fast-paced environment, we encourage you to apply for the Bank Clerk position today!
Job Type: Full-time
Pay: From $28,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $28,000